Systems Capacity Analyst jobs in Hackensack, NJ

About Sterling Medical Devices:

Sterling Medical Devices, a provider of custom electro-mechanical and software solutions for the medical device industry, has been dedicated to helping our clients resolve medical device development challenges. Our engineering teams address the whole development process: systems, software, electronics, mechanical, quality, and compliance. Our headquarters, located in Moonachie, NJ, is a casual work environment that engages our team in cutting edge technologies and projects.

Sterling has over 20 years of experience working with doctors, startups, medical device companies and providing solutions for healthcare companies that need to scale up quickly to bring medical device software, hardware, mechanical, and mobile medical device apps to market by successfully navigating the FDA and CE approval process. We design our client’s products with a focus on the user needs and requirements, while making smart design choices based on our extensive and diverse product development experience.

The Opportunity:

The Systems Analyst is responsible for co-defining and implementing product lifecycle “processes that work” in the Application Life Cycle Management (ALM) application for various clients, leveraging industry and quality management knowledge. This position works with a wide array of teams to act as a process efficiency multiplier by leveraging ALM application’s capabilities to streamline, automate, and optimize development processes across multiple client projects and lifecycles.

Essential Duties and Responsibilities:

• Act as main point of contact for clients, providing software support and facilitating interactions between customer IT department, Sterling Medical Devices, and Siemens
• Work with clients to understand and prioritize requirements
• Provide general administration support (configuration, workflows, reports, templates, access, permissions, etc.) to clients
• Provide user training, develop, and document best practices, and identify/implement process improvements
• Occasional travel to customer sites
• Coordinate security and software updates with internal IT and Siemens
• Addressing backup, performance, and archiving of data with internal IT and Siemens
• Developing dashboards and Live Reports that support engineering and managing needs
• Work with internal engineering teams to define and implement processes that support the following activities for information stored within the software: approvals/signoff, configuration/change management, requirements management, test management, and project management
• Partner with Sterling’s sales staff to provide technical demos act as subject matter expert for prospects
• Draft requirements and test cases to validate systems and complete reports

Education and Experience:

The ideal candidate will have:

• Bachelor’s degree in technical discipline
• Previous job experience with Application Lifecycle Management tools
• Familiarity with Java, AWS Cloud, Microsoft TFS, and Linux is a plus
• Experience with waterfall project management methodologies
• Experience with product development methodologies and engineering lifecycle activities
• Proficiency with Microsoft Office Suite

Knowledge and Skills:

• Ability to learn new computer systems as needed
• High level of initiative with ability to take direction as well as self-manage
• Strong interpersonal skills with ability to work both independently and as part of a team
• Excellent written and verbal communication skills
• Excellent organization skills

Sterling Medical Devices (SMD) is an Equal Opportunity Employer. SMD does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.”

Local candidates only at this time, please. We do not offer relocation assistance.

No third-party candidates please.

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