Systems Consultant/Engineer (Pre & Post Sales) designs the enablement plans and configuration specifications and performs installation processes to implement integrated hardware and software systems and products purchased by customers. Prototypes and tests proposed solutions for feasibility, reliability, and quality. Being an Systems Consultant/Engineer (Pre & Post Sales) develops program and system specifications to meet customers' technical requirements and guide enablement, configuration, or coding of products and solutions. Provides technical information, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work. Additionally, Systems Consultant/Engineer (Pre & Post Sales) creates and maintains documentation to provide customers with a reliable technical resource for product operation and maintenance. Typically requires a bachelor's degree. Typically reports to a manager. The Systems Consultant/Engineer (Pre & Post Sales) work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Systems Consultant/Engineer (Pre & Post Sales) typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Since 1987, Eagle Fire Inc. has become a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. Our expertise caters to commercial, industrial, government, and mercantile facilities.
Join Our Growing Team:
As we expand across VA, NC, SC, GA, AL, and TN, we're enhancing scheduling consistency and ensuring faster customer response times. Join us for ample promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety.
Benefits:
In addition to standard benefits, new employees are eligible for Eagle Fire Perks:
$2,000 Employee Referral Program
Relocation Assistance
Employee Assistance Program
401K
10 Paid Holidays
PTO
Short Term Disability Insurance
Responsibilities:
Initiates, proposes and closes on inspection, service, and large contract installation opportunities, including maintaining a suitable backlog of work proportional to existing service capacity and staffing.
Actively pursues new customer opportunities through calling efforts, group presentations and introductory correspondence.
Prepares, oversees and coordinates the timely preparation of all proposals for large contracts, high-profile customers and multiple location accounts, including negotiated retrofit and new construction projects within assigned area, ensuring uniform compliance with Company policy, procedure and financial objectives.
Responsible for the maintenance and storage of sales documentation in Customer Relationship Management (CRM) platform.
Responsible for tracking and reporting sales as required by the VP of Sales and Regional Sales Manager.
Required to participate in pre-job start-up meetings to ensure compliance with completion of proposed work and prepare change order quotations as necessary.
Follows up on change order quotations to ensure timely acceptance.
Acts as the primary contact with corporate account customers, resolving service issues, identifying opportunities for expanded services and ensuring overall satisfaction with delivered services.
Provides support and follow up to field personnel regarding the preparation of cost estimates, proposals, submittals, drawings and other materials directly related to the delivery of services to the customer.
Performs or assists other Managers in the performance of assigned special projects.
Works cooperatively with the sales and marketing, technical support, and inspection departments and related personnel on the delivery of services.
Works cooperatively with service departments and related personnel on the delivery of services.
EDUCATION AND EXPERIENCE:
Previous Fire Alarm Systems Sales experience required, experience with Edwards products and Systems a plus.
Ability to read, understand and prepare construction documents and specifications.
Minimum 2 (two) years college experience, plus
Seven (7) years of experience in fire protection systems, plus
Minimum Level II NICET certification in desired field required (or the ability to obtain Level II within the first year of employment), OR
The equivalent combination of education and experience.
Equal Employment Opportunity:
Eagle Fire Inc. provides equal employment opportunities, prohibiting discrimination and harassment based on age, race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, disability, genetic information, veteran status, uniformed service member status, or any other protected status by federal, state, or local laws. This policy applies to all employment terms and conditions, including recruitment, hiring, and placement.
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