Technical Communicator jobs in Pennsylvania

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Paving Equipment Technical Communicator.

ATTENTION: Looking for a change? Want to work helping with diagnostic and repairs on paving equipment? Now's the time!

Primary focus of this position will be to provide technical support for paving equipment product problems and distribute service information to all concerned and ensure technical matters are accurately defined.

Responsibilities include:
- Research product problems and distribute service information to all concerned
- Ensure technical matters are accurately defined, what is failing, hours at failure, conditions, cause and frequency of failure, locations, known fixes, temporary repairs made, recurrences, and unknowns
- Summarize impact, high repair costs, downtime, policy dollars spent, special parts exchange programs, unusual parts replacements, loaner machine guarantees, price discounts, and lost sales
- Prioritize problems, develop action plans

The preferred candidate will be knowledgeable in:
- Mechanical, electrical, and hydraulic systems on construction / paving equipment
- Have good verbal and written communication skills necessary for communicating with customers, technicians, and manufacturer's representatives
- Have excellent personal computer skills
- This position will be office in Murrysville and requires travel to customer job sites, branch locations, and meetings.

Why Join the Cleveland Brothers Team:

• Competitive Compensation
• Phenomenal Benefits Package Available: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat® dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.

Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.