Technical Customer Success Manager jobs in Columbia, SC

C
Customer Success Manager- East
  • Contentstack
  • North, SC FULL_TIME
  • What is Contentstack?

    Contentstack – the leading Composable Digital Experience Platform (DXP) provider – empowers marketers and developers to deliver composable digital experiences at the speed of their imagination. Companies such as ASICS, Chase, Express, Holiday Inn, Icelandair, Mattel, Mitsubishi, Riot Games, and Shell trust Contentstack to power their most critical content experiences with uncompromising scale and dependability. Known for its Care Without Compromise™ program, Contentstack has achieved the industry's highest customer satisfaction rating. Contentstack is also a founding member of the MACH Alliance, advocating for best-of-breed composable technology that is Microservices-based, API-first, Cloud-native SaaS, and Headless. Learn more at www.contentstack.com.

    Who Are We?

    At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let's go!


    What Are We Looking For?

    Contentstack is looking for a Customer Success Manager. If you're looking for an opportunity to join an innovative, fun, and fast-paced team where your contributions will have a meaningful impact, we'd love to hear from you!

    • Located in the EST timezone
    • 5 years of customer success experience
    • Experience with Enterprise SaaS software (preferably CMS)
    • Excellent communication skills both with customers and internally
    • Ability to lead and enable customer success managers (CSMs) to hit their KPIs as individuals and as a team
    • A calm, steady hand in the face of customer issues. Ideally, you can regale the hiring manager with stories about how you turn frustrated customers into champions

    What Really Gets Us Excited About You?

    • Strong track record of defining and executing against key performance indicators
    • Ability to build trust and rapport with a customer success team
    • Proactive interest to increase customer satisfaction and deepen customer relationships
    • Creative and enthusiastic


    What Do We Offer?

    Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the "challenge yourself" role where you learn something new every day, never stop growing, and have fun while you're doing it.

    Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict "no a**hole policy" and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.

    Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including ASICS, Chase, Express, Holiday Inn, Icelandair, Mattel, Mitsubishi, Riot Games, Shell, and many more!

    One Team One Dream | This is one of our values, and it shows. We don't believe in artificial hierarchies. If you're part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it's a great time to be joining…


    To review our Privacy Policy, please click here.

  • 15 Days Ago

S
Shakespeare - Customer Success Representative
  • Shakespeare
  • Columbia, SC FULL_TIME
  • SHAKESPEARE COMPANY LLC, a Jadex Inc. company, is a US-based manufacturer of both industrial and consumer products for a wide variety of industries and applications. Shakespeare® industrial products a...
  • 6 Days Ago

A
Logistics Warehouse Manager
  • Advantage Technical
  • West Columbia, SC FULL_TIME
  • Logistics Warehouse Manager The experience we're looking to add to our team: Directs the daily activities of the Logistics function, activities include shipping, receiving, inventory control, warehous...
  • 18 Days Ago

P
Paid Social Media Channel Manager
  • Pinnacle Technical Resources
  • Columbia, SC FULL_TIME
  • Paid Social Media Channel Manager Charleston SC preferred, open to Columbia SC- onsite hybrid Permanent direct hire; $70-100K annual salary range We are a global leader in the fishing tackle industry,...
  • 12 Days Ago

D
SCRTCC Temporary Grant Project Manager I
  • Denmark Technical College
  • Bamberg, SC TEMPORARY
  • Job Responsibilities Under general supervision of the Consortium Director. Manages and coordinates all tasks associated with one or more small projects or a component of a larger project of minimal to...
  • 27 Days Ago

I
Technical Manager
  • INDEVCO North America Inc
  • Orangeburg, SC FULL_TIME
  • Technical ManagerINDEVCO Packaging Solutions is committed to being the trusted partner brands need by innovating, manufacturing, and delivering products and services that protect the long-term sustain...
  • 12 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Technical Customer Success Manager jobs found in Columbia, SC area

S
FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Columbia, SC
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/25/2024 12:00:00 AM

R
Consumer Loan Specialist - Sales Customer Service
  • Republic Finance
  • Lexington, SC
  • Overview and Responsibilities: Are you looking for a long-term opportunity with a growing financial services company tha...
  • 4/25/2024 12:00:00 AM

S
FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Lexington, SC
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/25/2024 12:00:00 AM

C
Customer Service Advocate I
  • Centene Corporation
  • Columbia, SC
  • You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a ...
  • 4/24/2024 12:00:00 AM

M
Account Representative
  • Mariner Finance Llc
  • West Columbia, SC
  • Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organiz...
  • 4/24/2024 12:00:00 AM

E
Customer Service Representative - CAE Airport
  • Enterprise Holdings
  • West Columbia, SC
  • Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that ar...
  • 4/23/2024 12:00:00 AM

A
Remote Customer Service Representative
  • AMCOL Systems Inc.
  • Columbia, SC
  • ** Remote Customer Service Representative** **Job Category****:** Collections **Requisition Number****:** REMOT01210 Sho...
  • 4/22/2024 12:00:00 AM

R
Sr. Consumer Loan Specialist - Sales Customer Service
  • Republic Finance
  • Columbia, SC
  • Overview and Responsibilities: Are you looking for a long-term opportunity with a growing financial services company tha...
  • 4/22/2024 12:00:00 AM

One of Columbia's more prominent geographical features is its fall line, the boundary between the upland Piedmont region and the Atlantic Coastal Plain, across which rivers drop as falls or rapids. Columbia grew up at the fall line of the Congaree River, which is formed by the convergence of the Broad River and the Saluda River. The Congaree was the farthest inland point of river navigation. The energy of falling water also powered Columbia's early mills. The city has capitalized on this location which includes three rivers by christening itself "The Columbia Riverbanks Region". Columbia is lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Success Manager jobs
$40,373 to $50,266
Columbia, South Carolina area prices
were up 1.5% from a year ago

Technical Customer Success Manager in Austin, TX
Document and train on best practices as solutions to customers' needs are implemented.
March 13, 2023
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
April 12, 2023
Communicates well written and verbally – Create training, public speaking, ability to tailor messaging based on audience.
April 18, 2023
Supporting SaaS or UCaaS solutions.
May 19, 2023
Technical Customer Success Manager in San Francisco, CA
Develop a trusted advisor relationship with customer executive sponsors, and technical project leads such that all GoodData activities are closely aligned with the customer's business case, allowing the full potential of their GoodData solution to be real
April 24, 2023
Technical Customer Success Manager
Meet some of the team.
November 08, 2022
Track & monitor customer status, identify areas of concern and pursue growth and up-sell opportunities.
January 19, 2023
Provide technical guidance to developers, product managers, system architects around best practices on how to use our image and video platform.
February 16, 2023
Build relationships and help organizers derive value from product to ensure client retention.
April 23, 2023
Act as customer advocate internally while effectively collaborating with internal teams including product management, customer support, engineering, sales and finance.
April 25, 2023