Technical Customer Success Manager jobs in Sunland Park, NM
Recently Added Technical Customer Success Manager jobs
Manager, Customer Success - El Paso, TX
- MVT Holdings
-
El Paso, TX
FULL_TIME
-
Job Description:
Join the MVT Family!!! Mesilla Valley Transportation is hiring A Manager for the Customer Success team in El Paso, TX!
The Manager, Customer Success is responsible for leading and managing the team of Account Managers and Order Entry Specialists to ensure an efficient operation of the Account Management Department. Utilizes customer service and operations experience to provide leadership, support, training, and performance monitoring to the designated team to meet and exceed departmental goals.
Responsibilities:
- Leads and manages a team of Account Managers. This includes training, coaching and performance monitoring.
- Develops and implements strategies to improve departmental efficiency, productivity, and quality of service.
- Fosters a positive team environment that promotes collaboration, teamwork, and continuous learning and improvement.
- Collaborates with cross-functional teams to ensure seamless delivery of services to customers.
- Evaluates and improve departmental processes and procedures to maximize efficiency and customer satisfaction.
- Resolves, escalates, and communicates issues through the proper management channels.
- Identifies present and future staff needs.
- Monitors departmental staff’s performance and determine if there is a need for additional training and/or development plans.
- High School Diploma or equivalent required.
- Three years related experience and/or training; or equivalent combination of education and experience preferred.
- Proficient in Microsoft Office Suite or related software.
- Proficient in AS400 and PC Miler.
- Demonstrated ability in developing and implementing Customer Service processes and procedures.
- Ability to identify process tools and implement Standard Operating Procedures related to Customer Services operations.
- Required to work intermittent weekends based on business needs.
- 401(k)
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Tuition Reimbursement
- Vision insurance
- Only full-time employees are eligible.
“Where family, careers, and success come together!”
Job Requirements:
- Employment Type:Full-Time
- Salary:DOE (Depending on Experience)
- Shift:8:00 AM - 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday
- Department:Customer Service
- Benefits:401(k), Dental Insurance, Health Insurance, Health Savings Account, Life Insurance, Paid Time Off, Tuition Reimbursement, Vision insurance
- Location:El Paso, TX 79907
- 1 Month Ago
Director of Customer Success | WinDifferent
- BairesDev
-
El Paso, TX
FULL_TIME
- Do you enjoy helping organizations build teams, establish innovative engagement models, and work with high-performing, talented people? Do you want to help a new venture capital & marketing lead gener...
- 12 Days Ago
ECT Customer Success Representative
- MVT Holdings
-
El Paso, TX
FULL_TIME
- Job Description: Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late '80s, MVT went through a controlled growth spurt and began to encompass the 48 c...
- 1 Month Ago
Bilingual Outreach Specialist - Customer Service Reps
- Customer Service Reps - Wider Circle
-
El Paso, TX
OTHER
- WiderCircle is a Silicon Valley healthcare start-up that engages with members of the community to learn how to maintain and improve their health, and outlook on life.Wider Circle is looking for remote...
- 18 Days Ago
Customer Technical Support Site Lead
- Telos Corporation
-
Pecos, TX
FULL_TIME
- Job Description: The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrit...
- 22 Days Ago
Technical Account Manager - Remote - USA
- FullStack Labs
-
El Paso, TX
FULL_TIME
- FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed softw...
- 1 Month Ago
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0 Technical Customer Success Manager jobs found in Sunland Park, NM area
Customer Service Agent (100% Remote)
- Continuum Global Solutions, LLC
-
El Paso, TX
- ** Customer Service Agent (100% Remote)** El Paso, TX, US, 79901 Montgomery, AL, US, 35212 Atlanta, GA, US, 30004 Tallah...
- 4/26/2024 12:00:00 AM
Medical Equipment Customer Service Representative
- Rotech Healthcare Inc.
-
El Paso, TX
- OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound car...
- 4/26/2024 12:00:00 AM
Customer Service Associate - Call Center
- Empire Today, LLC.
-
El Paso, TX
- Location: Location: Customer Service Associate - Call Center in El Paso, TX at Empire Today **Location:** **Opportunity ...
- 4/26/2024 12:00:00 AM
Customer Service Project Manager
- Schneider Electric
-
El Paso, TX
- This position is accountable for managing large customer engineered to order projects at the El Paso, TX sites to ensure...
- 4/26/2024 12:00:00 AM
Client Service Coordinator
- Banfield Pet Hospital
-
El Paso, TX
- Description Client Service CoordinatorSUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives t...
- 4/26/2024 12:00:00 AM
Associate, Customer Service Operations
- Hyundai Capital Canada
-
El Paso, TX
- Job Description Associate, Customer Service Operations - ( 2200001Y ) **Description** **Who We Are:** Through our servic...
- 4/26/2024 12:00:00 AM
Customer Experience Sales Specialist Respiratory El Paso - Remote
- Novartis Group.
-
El Paso, TX
- 337607BR **Customer Experience Sales Specialist Respiratory El Paso - Remote** Job Description 769 million. Thats how ma...
- 4/25/2024 12:00:00 AM
Customer Care Team Lead
- FiveStars Loyalty, Inc.
-
El Paso, TX
- **Customer Care Team Lead** at Fivestars El Paso, Texas **Who we are:** Fivestars helps local businesses grow by turning...
- 4/23/2024 12:00:00 AM
About Sunland Park, New Mexico
Sunland Park is a city in southern Doña Ana County, New Mexico, United States, on the borders of Texas and the Mexican state of Chihuahua, with Ciudad Juárez adjoining it on the south and El Paso, Texas on the east. The community of Santa Teresa adjoins it on the northwest. The population of Sunland Park was 14,106 at the 2010 census and was estimated at 15,400 by the United States Census Bureau in 2014. Though it lies adjacent to El Paso, being in Doña Ana County makes it a part of the Las Cruces metropolitan statistical area. Las Cruces is 42 miles (68 km) to the north.
The city is at the fo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Success Manager jobs
$37,934 to $47,229
Sunland Park, New Mexico area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Technical Customer Success Manager do?
Technical Customer Success Manager in Austin, TX
Document and train on best practices as solutions to customers' needs are implemented.
March 13, 2023
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
April 12, 2023
Communicates well written and verbally – Create training, public speaking, ability to tailor messaging based on audience.
April 18, 2023
Supporting SaaS or UCaaS solutions.
May 19, 2023
Technical Customer Success Manager in San Francisco, CA
Develop a trusted advisor relationship with customer executive sponsors, and technical project leads such that all GoodData activities are closely aligned with the customer's business case, allowing the full potential of their GoodData solution to be real
April 24, 2023
Technical Customer Success Manager
Meet some of the team.
November 08, 2022
Track & monitor customer status, identify areas of concern and pursue growth and up-sell opportunities.
January 19, 2023
Provide technical guidance to developers, product managers, system architects around best practices on how to use our image and video platform.
February 16, 2023
Build relationships and help organizers derive value from product to ensure client retention.
April 23, 2023
Act as customer advocate internally while effectively collaborating with internal teams including product management, customer support, engineering, sales and finance.
April 25, 2023