Technical Customer Support jobs in Galveston, TX

Job Title: Application Support Analyst

Location: League City, Texas, USA

Position Type: Full-Time Contract

About the Role: We are currently seeking an experienced Application Support Analyst for a full-time contract position based in League City, Texas. The ideal candidate will possess a strong background in IT, with a focus on application support and ITIL principles. This role requires a critical view of IT processes and solutions, along with proficiency in Microsoft 0365, SharePoint, and Power Apps.

Key Responsibilities:

·        Provide application support, troubleshooting IT systems, and resolving IT-related issues.

·        Utilize expertise in ITIL principles to streamline processes and enhance system performance.

·        Experience with Microsoft 0365, SharePoint, and Power Apps to optimize productivity and collaboration.

·        Proficiency in SAP for documentation and workflow management.

·        Knowledge of basic business processes within the production industry to improve operational workflows.

·        Implement cyber measures to ensure the security and integrity of IT infrastructure and data.

Qualifications:

·        Bachelor’s degree in Computer Science, Information Technology, or related field.

·        Proven experience in application support within the production industry.

·        Strong analytical skills with the ability to identify and resolve complex IT issues.

·        Familiarity with Microsoft 0365, SharePoint, Power Apps, and SAP.

·        Understanding of IT security measures and best practices.

·        Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

Why Join Us: Join a dynamic team dedicated to driving innovation and excellence in IT support. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.