Technical Customer Support jobs in Pittsfield, MA

Description

CSO is looking for Clinicians to join our Family Support Services teams to provide In-Home Therapy (IHT) to children and families.

This role is ideal for experienced or newly graduated Clinicians.

This position will provide community-based, direct care services to children and families. They will work in collaboration with a paraprofessional who provides behavioral health monitoring, coaching and support. The main focus of these services is to ease the youth's mental health issues and strengthen the family's overall functioning. These services are highlighted by flexibility in frequency and duration based solely on family needs.

As a Family Support Services Clinician:

You Will:

• Conduct Comprehensive Assessments and develop treatment plans in collaboration with children and families
• Assist caregivers in stabilizing the behavior of children and adolescents, including the development of Risk Management Plans
• Be available to work flexible schedule which will include some evening work, as required by client needs
• Work collaboratively with the Family Support paraprofessional  
• Collaborate with the family's wrap-around providers

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills and more. 

EOE/AA

Qualifications

Your Background:

• Master's Degree in a mental health field 
• Experience working with children and families (preferred) 
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.