Technical Customer Support jobs in Rutland, VT

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Technical Operations Trainer
  • Weeks Medical Center - EMR SUPPORT
  • Lancaster, NH FULL_TIME
  • Job Summary:

    The Technical Operations Trainer is responsible for training Providers, Clinical and Nonclinical Staff on using Electronic Medical Records. The Technical Operations Trainer travels to various Practice locations to provide education at monthly team meetings. He/She will assist with workflow creation and troubleshooting end-user technical issues. This position will audit medical records to identify training needs and ensure the staff performs proper workflows to meet quality and grant measures. An Additional Responsibility of this position is provider optimization reviews to increase comfort and efficiency with Meditech. The Technical Operations Trainer is an Electronic Medical Record Support Team member.

    Qualifications: Registered nurse, Licensed Practical Nurse, or Certified Medical Assistant Required. Applicants with Relevant experience may apply but must be certified within 6 months of hire. 3 years working in a related field. Drivers License Required

    Job Functions: 

    • Competency with Microsoft Excel.
    • Word, Outlook & PowerPoint.
    • Can easily adapt to internal systems.
    • Experience working with electronic medical records, specifically Meditech-Works and Paragon preferred.
    • Previous experience in data collection and analysis.
    • Excellent interpersonal communication skills, organizational skills, and time management skills.

    About WMC:

    The major strength of Weeks Medical Center is found in the ability of our physicians and staff to offer extensive services utilizing state-of-the-art technology while maintaining the personalized care of a community hospital. Weeks is a 25-bed critical access hospital offering medical, surgical, and intensive care services. In addition, a wide variety of outpatient services are available, including cardiac and physical rehabilitation; a fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks is blessed with strong leadership and a dedicated community that allows us to meet the ever-changing requirements of today’s healthcare environment.

    About North Country Healthcare (NHC):

    North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

    North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.

  • 25 Days Ago

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Technical Support
  • Computech Corporation
  • Essex, VT FULL_TIME
  • Job DescriptionJob description:Site Survey’s (LAN/WAN)Data CablingLoading of a supplied configurationBasic rack and stack installation of Cisco IPT equipment that doesn’t include onsite stagingCapable...
  • 13 Days Ago

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Technical Support Specialist
  • Perrigo Company plc
  • Milton, VT FULL_TIME
  • Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it.External applicants please note: To ...
  • 2 Days Ago

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Technical Support Specialist
  • Perrigo
  • Georgia, VT FULL_TIME
  • Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. External applicants please note: To...
  • 9 Days Ago

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Salesforce Technical Support / Release Manager
  • Procyon Technostructure
  • Montpelier, VT FULL_TIME
  • Job Title: Salesforce Technical Support / Release ManagerLocation: MONTPELIER, City in Vermont, East Coast, USA (with travel to customer locations as neededJob Type: FulltimeAcceptable VISA: USC, GC, ...
  • Just Posted

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Assistant Director of Information Systems – Technical Support Specialist
  • The University of Vermont Foundation
  • Burlington, VT FULL_TIME
  • JOB TITLE: Assistant Director of Information Systems – Technical Support Specialist REPORTS TO: Vice President and CIO (Kathleen DesJardins) EXPECTED SALARY RANGE: $65-75,000; plus the UVM Foundation’...
  • 10 Days Ago

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0 Technical Customer Support jobs found in Rutland, VT area

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Tech Agronomist III
  • Bayer
  • Hanover, NH
  • At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for a...
  • 6/4/2024 12:00:00 AM

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Pathology Technician - Evenings
  • Dartmouth-Hitchcock Concord
  • Lebanon, NH
  • Overview Sign-On/Retention incentives: up to $3000* for evening-shift position Dartmouth Hitchcock Medical Center and Cl...
  • 6/4/2024 12:00:00 AM

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Theatre Technical Director
  • Middlebury College
  • Middlebury, VT
  • Provide technical direction, instruction, creative input, and academic support for Theatre Department productions and pr...
  • 6/4/2024 12:00:00 AM

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Pathology Technician - Evenings
  • Dartmouth Health
  • Lebanon, NH
  • Overview Sign-On/Retention incentives: up to $3000*for evening-shift position Dartmouth Hitchcock Medical Center and Cli...
  • 6/4/2024 12:00:00 AM

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Failure Analysis and Prevention Engineer I
  • FUJIFILM Dimatix, Inc
  • Lebanon, NH
  • Overview: Fujifilm Dimatix, Inc. strives to offer a healthy work environment that promotes individual responsibility and...
  • 6/4/2024 12:00:00 AM

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HVAC Service Technician II/III
  • The Source and Recruit Company
  • Rutland, VT
  • Position Type: Full-Time, Hourly, Non-Exempt Reports To: Service Department Manager Client Overview: Vermont Mechanical ...
  • 6/2/2024 12:00:00 AM

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Telecommunications Technician
  • Rutland Regional Medical Center
  • Rutland, VT
  • The Telecommunications Technician is responsible for the documentation, reporting, data collection and project coordinat...
  • 6/2/2024 12:00:00 AM

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Lab QA/QI and Point of Care Testing Coordinator
  • Porter Medical Center
  • Middlebury, VT
  • Building Name: Porter - Porter Medical Center Location Address: 115 Porter Drive, Middlebury Vermont Regular Department:...
  • 6/2/2024 12:00:00 AM

Rutland, Vermont may refer to: Rutland (city), Vermont Rutland (town), Vermont Rutland County, Vermont West Rutland, Vermont...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support jobs
$47,160 to $62,342
Rutland, Vermont area prices
were up 1.6% from a year ago

Technical Customer Support
Assists customers who are experiencing technical problems by quickly resolving issues by phone and/or email, or by forwarding more complex issues to the appropriate technical resource within MMQCI, while exhibiting cheerful and sincere empathy at all times.
February 15, 2023
Communicate with franchisees via phone, email (ticket based system), web chat to provide step-by-step solutions effective in resolving hardware or software problems.
February 22, 2023
Act as a business liaison between Vertex and the client balancing the needs of both the client and our business in a way that drives a mutually agreed upon outcome.
March 04, 2023
Works with upper management to streamline troubleshooting processes as well as create and maintain appropriate troubleshooting procedures.
April 08, 2023
Understanding of information delivery principles including the creation of abstraction layers, query optimization, and report level calculations.
April 10, 2023
Support data delivery through feeds, PDF reports, or other means by ensuring that systems are performing as expected, and develop improvements as needed.
April 15, 2023
Demonstrates functional skill to troubleshoot and resolve technical problems and other general account inquiries over the phone in a single customer interaction to maximize the customer experience, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
April 17, 2023
Provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and services.
April 20, 2023
Demonstrated strong customer service focus, analytical, problem-solving and team-building capabilities.
April 30, 2023