Technical Customer Support Supervisor jobs in Buffalo, NY

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Technical Support Representative (FT)
  • Royalty Staffing
  • Buffalo, NY FULL_TIME
  • Duties/Responsibilities:
    • Receive incoming calls and emails from customers.
    • Provide technical support for their current equipment.
    • Advise on equipment setup and operations to customers.
    • Advise programming options for current products.
    • Advise them on power requirements and equipment dimensions.
    • Recommend parts needed to support our products.
    • Follow through and resolve customer complaints on any tech issues on their product portfolio.
    • Investigate and interact with various teammates to solve customer issues.
    • Ability to recognize frequent patterns of repetitive service issues and bring them to the supervisor’s attention.
    • Ability to comprehend board-level operations: understanding of various circuitry and digital logic designs.
    Required Skills and Abilities:
    • Must be organized, proactive, have attention to detail, and have the ability to multitask.
    • Possess technical aptitude to analyze the customers’ issues in a logical way.
    • Must be able to understand schematics.
    • Desire to share, learn and grow your body of knowledge.
    • Excellent communication skills.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Good written and oral communication skills.
    • Must have patience and be able to resolve disgruntled customers’ technical and mechanical issues in a professional manner.
    • Must be an active listener to understand customers’ needs.
    Educational and Experience:
    • Associates degree in Electronics Technology or Equivalent.
    • Experience in electronics, troubleshooting, and service.
    • Proficient with Microsoft Office Suite.
  • 7 Days Ago

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Technical Support Engineer
  • Odoo
  • Buffalo, NY FULL_TIME
  • Technical Support EngineerThis is a hybrid (40% remote and 60% onsite) role in Buffalo, NY.Odoo ERP system is enterprise resource planning software used company-wide for the management of business pro...
  • 8 Days Ago

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Technical Support Analyst
  • Trinity Biotech
  • Buffalo, NY FULL_TIME
  • Position Overview: Trinity Biotech is seeking to appoint a Technical Support Analyst. Under general direction from the Desktop Support Team Leader, the Technical Support Analyst is a first and second ...
  • 18 Days Ago

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Technical Support Technician
  • SPIRE Integrated Solutions
  • Wilson, NY FULL_TIME
  • Job Summary: We are seeking a skilled and reliable Service Technician to join our team. As a Service Technician, you will be responsible for diagnosing, repairing, and maintaining various types of equ...
  • 24 Days Ago

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Senior AV Technical Support Manager
  • Westridge HR
  • Niagara Falls, NY FULL_TIME
  • Design Electronics “DE” is a leading technology integration firm specializing in providing innovative solutions to businesses and clients in various industries. We pride ourselves on our commitment to...
  • 8 Days Ago

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Customer support specialist (Remote)
  • Quality Forensic Solutions
  • Buffalo, NY FULL_TIME
  • Job descriptionWe're looking for someone friendly and helpful to join our team and assist our customers from home. Your main job will be to talk to customers over the phone, email, or chat and help th...
  • 6 Days Ago

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0 Technical Customer Support Supervisor jobs found in Buffalo, NY area

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Microcomputer Technical Support Specialist 0424-0005
  • Erie 1 Boces
  • Buffalo, NY
  • Required Application Type: School Related Personnel Salary/Pay Scale: $31.90/hr Plus Generous Benefits Package Job Descr...
  • 5/12/2024 12:00:00 AM

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Appeals Officer (Technical Advisor) 12 Month Roster
  • Department Of The Treasury
  • Buffalo, NY
  • Duties WHAT IS THE APPEALS (AP)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/a...
  • 5/10/2024 12:00:00 AM

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Supervisory Appeals Officer (Appeals Specialized Examination Programs & Referrals)
  • Department Of The Treasury
  • Buffalo, NY
  • Duties WHAT IS THE OFFICE OF APPEALSDIVISION? A description of the business units can be found at: https://www.jobs.irs....
  • 5/10/2024 12:00:00 AM

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Microcomputer Technical Support Specialist
  • Erie 1 BOCES
  • West Seneca, New York, NY
  • Join a growing team at E1B! We are dedicated to our core values of providing excellent service, being continually innova...
  • 5/9/2024 12:00:00 AM

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Senior Technical Assistant - Information Systems 23-387 ONLINE
  • Erie County, NY
  • Buffalo, NY
  • Salary: $51,848.00 - $60,644.00 Annually Location : Buffalo, NY Job Type: Full Time Job Number: 23-387 Department: ERIE ...
  • 5/9/2024 12:00:00 AM

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IT Support Technician
  • Milton CAT
  • Buffalo, NY
  • Overview: Milton CAT is looking for the right team member to launch a career with us. Our company is growing at a rapid ...
  • 5/9/2024 12:00:00 AM

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Safety Admin Coordinator
  • Caravan Facilities Management
  • Buffalo, NY
  • You are invited to join Team CFM! Department: Environmental and Safety / Operations Reports To: Site Manager FLSA Status...
  • 5/9/2024 12:00:00 AM

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Appeals Officer (Senior Appeals Settlement Officer (Program Analyst)) 12 month Roster
  • Department Of The Treasury
  • Buffalo, NY
  • Duties WHAT IS THE APPEALS (AP) DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/...
  • 5/9/2024 12:00:00 AM

Buffalo is the second largest city in the U.S. state of New York and the largest city in Western New York. As of July 2016[update], the population was 256,902. The city is the county seat of Erie County and a major gateway for commerce and travel across the Canada–United States border, forming part of the bi-national Buffalo Niagara Region. The Buffalo area was inhabited before the 17th century by the Native American Iroquois tribe and later by French settlers. The city grew significantly in the 19th and 20th centuries as a result of immigration, the construction of the Erie Canal and rail tra...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Supervisor jobs
$80,570 to $107,840
Buffalo, New York area prices
were up 1.5% from a year ago