Technical Customer Support Supervisor jobs in Fort Myers, FL

C
Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Port Charlotte, FL FULL_TIME
  • Join Our Team Today!

    For a limited time, we are offering $1000 sign-on bonuses!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities

    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:

    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene
    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off
  • 9 Days Ago

M
Technical Support
  • Mason Classical Academy
  • Naples, FL FULL_TIME
  • Technical Support Job Description Reports to IT Director The Technical Support will help the IT Director oversee the development, implementation, and use of technology throughout Mason Classical Acade...
  • 8 Days Ago

H
Laboratory Supervisor
  • Healthcare Support Staffing, Inc
  • Cape Coral, FL OTHER
  • Laboratory Supervisor HealthCare Support is actively seeking a Laboratory Supervisor to fill an opening at an Acute Care facility in Cape Coral, FL. Daily Responsibilities for the Laboratory Superviso...
  • 1 Month Ago

T
Technical Supervisor
  • Tektree
  • Fort Myers, FL FULL_TIME
  • Experience: Previous experience in window construction and/or in the construction industry is strongly preferred Proficiency in common MS Office programs Knowledge of CAD modeling, especially AutoCAD ...
  • 1 Month Ago

H
Customer Service Representative
  • Healthcare Support Staffing
  • Springs, FL FULL_TIME
  • Company DescriptionHealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare profe...
  • 1 Month Ago

H
Revenue Cycle Customer Service Rep - Hybrid
  • Healthcare Support Staffing, Inc
  • Fort Myers, FL OTHER
  • Hybrid Revenue Cycle Customer Service Representative HealthCare Support is actively seeking a Hybrid Revenue Cycle Customer Service Representative with one of largest comprehensive primary care practi...
  • 5 Days Ago

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0 Technical Customer Support Supervisor jobs found in Fort Myers, FL area

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Security Service Technician II
  • PREMISE ONE
  • Fort Myers, FL
  • Job Description Job Description Under general supervision from the Service Delivery manager, field service technicians a...
  • 4/26/2024 12:00:00 AM

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Small Projects Electrical Estimator/PM
  • B & I Contractors, Inc
  • Fort Myers, FL
  • Job Description Job Description ROLE SUMMARY: (This is a description of the role’s general summary but not limited in sc...
  • 4/24/2024 12:00:00 AM

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Diesel Mechanic Mobile Technician
  • Ryder System
  • FORT MYERS, FL
  • Position Description Torque by Ryder is Immediately hiring a Permanent Full Time Experienced Mobile Diesel Technician to...
  • 4/24/2024 12:00:00 AM

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Manufacturing Safety Specialist
  • KeyStaff, Inc
  • Fort Myers, FL
  • Job Description Job Description The Safety Specialist will oversee the development, implementation, and management of th...
  • 4/23/2024 12:00:00 AM

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Elevator Mechanic- Modernization Specialist
  • Elevator Services Group
  • Fort Myers, FL
  • Please read!! Sign-On Bonus or Relocation Package offered for top candidates! *All candidates applying for this position...
  • 4/22/2024 12:00:00 AM

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Lead Human Resources Specialist (Team Leader) - Temporary Not to Exceed 1 year, MBE, MBP
  • Department Of The Treasury
  • Fort Myers, FL
  • DutiesWHAT IS THE CRIMINAL INVESTIGATIONDIVISION?A description of the business units can be found at: https://www.jobs.i...
  • 4/22/2024 12:00:00 AM

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Service Technician
  • Blue Stream Fiber
  • Fort Myers, FL
  • Job Description Job Description Job Title: Service Technician Reports To: Service Technician Lead FLSA Status: Full Time...
  • 4/22/2024 12:00:00 AM

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Child Welfare Case Manager
  • Lutheran Services Florida
  • Fort Myers, FL
  • #nowhiring Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communiti...
  • 4/18/2024 12:00:00 AM

Fort Myers or Ft. Myers, is the county seat and commercial center of Lee County, Florida, United States. It has grown rapidly in recent years. As of the 2010 census, the city population was 62,298 and in 2017 was estimated at 79,943. Fort Myers is a gateway to the Southwest Florida region and a major tourist destination within Florida. The winter estates of Thomas Edison ("Seminole Lodge") and Henry Ford ("The Mangoes") are major attractions. The city is named after Colonel Abraham Myers....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Supervisor jobs
$77,381 to $103,567
Fort Myers, Florida area prices
were up 1.5% from a year ago