Technical Customer Support Supervisor jobs in Santa Clarita, CA

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B6 - Customer Service Supervisor
  • GAT Airline Ground Support
  • Burbank, CA FULL_TIME
  • GAT is seeking dynamic individuals to join its team of aviation professionals.
    Classification: Variable Hour, Non-Exempt
    Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.

    Job Responsibilities:
    • Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
    • Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
    • Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
    • Responsible for equipment and ensuring its safe and efficient operating status;
    • Confer with other supervisors and managers to coordinate activities with other departments;
    • Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
    • Ability to comply with attendance/tardiness standards.
    • Able to perform under pressure and within fixed time constraints
    • Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
    • Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
    • Ensure crews are being briefed before flights on positions to take and how flight will work
    • Other duties as assigned
    Requirements:
    • Strong understanding of Airline Customer Service
    • Experience in the Airport Ground Handling business.
    • Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel
    • Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
    • A proven track record in supervising a business unit.
    • Experience in operational planning and resource allocation.
    • Working knowledge of GSE maintenance issues.
    • Experience and understanding of commercial issues in aviation.
    • Must have a High School diploma, GED
    • Must be at least 18 years of age
    • Capable of processing information in a timely manner
    • Must have and maintain a Valid Driver's License
    • Able to proficiently speak, read, and write in English
    • Basic computer literacy
    • Previous ramp or airline experience
    • Must successfully complete all training requirements and maintain certifications throughout employment
    • Must clear an FBI fingerprint background check
    • Must successfully complete all required training
    Physical Requirements:
    • Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
    • Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
    • Must be physically fit to perform the duties of the job
    • Willing to work outside in all types of weather conditions with exposure to loud noises
    • Specific Working Hours
    • Must be able and flexible to work variable shifts, weekends, and holidays
    • Specific shifts to be determined
    • Must be able to work extended hours on short notice during non-routine operations
    GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

    GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
  • 2 Months Ago

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Technical Customer Support Specialist
  • Luminate
  • Los Angeles, CA FULL_TIME
  • Are you an entertainment news junkie? Do you thrill your friends with tales torn from famous and obscure sources about artists and performers of every ilk? Are you a bit of a data-head who's a little ...
  • 1 Day Ago

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CUSTOMER TECHNICAL SUPPORT - NETWORKING
  • Canoga Perkins Corporation
  • Chatsworth, CA FULL_TIME
  • Customer Technical Support - Networking – TEMP TO HIRE Location: Chatsworth, CA About Canoga Perkins Canoga is the telecommunications infrastructure leader that powered the deployments of 3G and 4G. T...
  • Just Posted

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Director of Customer Service and Technical Support
  • Feit Electric
  • Los Angeles, CA FULL_TIME
  • Overview: Feit Electric, a leading lighting and smart home product manufacturer, is seeking a dynamic and organized Director of Customer Service and Technical Support. This pivotal leadership role dem...
  • 24 Days Ago

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Supervisor, Starlink Customer Support
  • SpaceX
  • Hawthorne, CA FULL_TIME
  • SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologi...
  • 5 Days Ago

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Production Supervisor
  • Advantage Technical
  • Los Angeles, CA FULL_TIME
  • Job Title: Production Supervisor Work Location: Los Angeles, CA FLSA: Exempt, Direct-Hire, Full-Time OVERVIEW: An international food manufacturer in Los Angeles, CA, is seeking a Production Supervisor...
  • 2 Months Ago

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0 Technical Customer Support Supervisor jobs found in Santa Clarita, CA area

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Information Technology Specialist II, LACERA (Telecom Solutions Architect)
  • LACERA
  • Pasadena, CA
  • Salary : $158,155.68 - $207,444.00 Annually Location : Pasadena, CA Job Type: Full-Time Permanent Remote Employment: Fle...
  • 5/1/2024 12:00:00 AM

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Public Information Officer
  • Heluna Health
  • Los Angeles, CA
  • Salary: $32.16 - $46.39 Per Hour SUMMARY Initiates, plans, develops, maintains, evaluates, implements, and coordinates a...
  • 5/1/2024 12:00:00 AM

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Lead Audio Visual Installer
  • Beyond Home Theater Inc
  • Santa Monica, CA
  • Job Description Job Description Position Overview This position is responsible for leading Installation Technicians, org...
  • 4/29/2024 12:00:00 AM

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IT/Senior IT Infrastructure Engineer
  • Jeffer Mangels Butler & Mitchell LLP
  • Los Angeles, CA
  • Allen Matkins is a premier law firm, with over 240 attorneys and legal professionals. We pride ourselves on our team, ou...
  • 4/29/2024 12:00:00 AM

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Senior Design Engineer Water Infrastructure
  • Carollo Engineers Inc.
  • Los Angeles, CA
  • Overview: Carollo Engineers is an internationally recognized environmental engineering firm that specializes in the plan...
  • 4/29/2024 12:00:00 AM

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IT Field Technician - South California
  • Kinettix
  • Los Angeles, CA
  • Job Description: 1099 Independent Contractor Length of Contract: TBD Schedule: M-F Day Shift Weekend Overtime: 10 hours ...
  • 4/29/2024 12:00:00 AM

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SENIOR ANALYST, CEO - SUSTAINABILITY
  • County of Los Angeles, CA
  • Los Angeles, CA
  • Salary : $111,168.00 - $149,798.16 Annually Location : Los Angeles County, CA Job Type: Full time Job Number: H0829A-R D...
  • 4/27/2024 12:00:00 AM

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DEPARTMENTAL INFORMATION SECURITY OFFICER I
  • County of Los Angeles, CA
  • Los Angeles, CA
  • Salary : $118,934.88 - $184,968.00 Annually Location : Los Angeles County, CA Job Type: Full time Job Number: Q2611A-R D...
  • 4/27/2024 12:00:00 AM

Santa Clarita, according to the United States Census Bureau, has an area of 62.16 square miles (161.0 km2), of which 62.10 square miles (160.8 km2) is land and 0.06 square miles (0.16 km2) (0.099%) is water. Santa Clarita is near the San Fernando fault zone and was affected by the 1971 San Fernando earthquake, also known as the Sylmar quake. The city was also affected by the 1994 Northridge earthquake, and many commercial and residential buildings were devastated by its aftermath, including the nearby Newhall Pass, the Valencia Town Center, and Six Flags Magic Mountain. Magic Mountain's 38-st...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Supervisor jobs
$91,263 to $122,152
Santa Clarita, California area prices
were up 3.2% from a year ago