Technical Customer Support Supervisor jobs in Tacoma, WA

C
Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Federal Way, WA FULL_TIME
  • Join Our Team Today!

    For a limited time, we are offering $1000 sign-on bonuses!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities

    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:

    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene
    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off

    • Early Payday Options
  • 11 Days Ago

V
Supervisor - Mission Control / Virtual Hospital
  • VMFH Division Support Services
  • TACOMA, WA PART_TIME
  • OverviewIn 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to bui...
  • 2 Months Ago

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Tier 1 Technical Support
  • NCSi Inc.
  • Federal Way, WA FULL_TIME
  • We are NCS Inc., a Kent, WA based IT Managed Service Provider looking for a well-rounded Tier 1 IT Support Technician with a great personality and exceptional customer service for our new location in ...
  • 7 Days Ago

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Technical Support Engineer
  • Shape Technologies Group
  • Kent, WA FULL_TIME
  • General Purpose: Provide technical phone support to customers who are diagnosing, troubleshooting, repairing or debugging system issues. Major Duties and Responsibilities: Functions as first point of ...
  • 2 Months Ago

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Tier 2 Technical Support Analyst
  • Tommy Bahama
  • Federal Way, WA FULL_TIME
  • Please click to review our Applicant Privacy Policy. HOW WE TAKE CARE OF YOU:For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.Potential Annu...
  • 8 Days Ago

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Administrative Support Supervisor
  • TRA - Ford
  • Tacoma, WA FULL_TIME
  • Job Summary: The Physician Administrative Supervisor is responsible for the management and oversight of the physician admin support (PAS) department, a hybrid team of in office and remote staff. This ...
  • 4 Days Ago

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0 Technical Customer Support Supervisor jobs found in Tacoma, WA area

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Assistant Project Manager
  • Hermanson Company
  • Kent, WA
  • Hermanson Company is a standout Mechanical company that has been doing business in the Puget Sound area since 1979. Over...
  • 5/8/2024 12:00:00 AM

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Support Technician
  • Dave & Buster's, Inc.
  • Auburn, WA
  • Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serv...
  • 5/8/2024 12:00:00 AM

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GIS Supervisor
  • City of Tacoma, WA
  • Tacoma, WA
  • Salary : $124,009.60 - $174,595.20 Annually Location : Tacoma, WA Job Type: Non-Classified Remote Employment: Flexible/H...
  • 5/8/2024 12:00:00 AM

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Information Technology Manager
  • Kitsap Transit
  • Bremerton, WA
  • Salary: $10,056.00 - $13,526.00 Monthly Location : Bremerton Job Type: Full-Time Job Number: 202400006 Department: Servi...
  • 5/8/2024 12:00:00 AM

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IT Infrastructure Engineer
  • Sound
  • Seattle, WA
  • Overview: The IT Infrastructure Engineer performs ongoing activities to maintain and enhance infrastructure technologies...
  • 5/6/2024 12:00:00 AM

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System Support Analyst (Supreme Court)
  • Administrative Office of the Courts, WA
  • Olympia, WA
  • Salary : $82,512.00 - $108,252.00 Annually Location : Olympia, WA Job Type: .REGULAR: Full-Time Job Number: 2024-34 Divi...
  • 5/6/2024 12:00:00 AM

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Systems Software Engineer I
  • Sunbelt Controls
  • Renton, WA
  • Job Description JOB SUMMARY: This position is responsible for leading a team of engineers: design execution, quality, an...
  • 5/6/2024 12:00:00 AM

A
Business Analyst
  • Administrative Office of the Courts, WA
  • Olympia, WA
  • Salary: $86,712.00 - $108,252.00 Annually Location : Olympia, WA Job Type: .REGULAR: Full-Time Remote Employment: Flexib...
  • 5/5/2024 12:00:00 AM

Tacoma (/təˈkoʊmə/ tə-KOH-mə) is a mid-sized urban port city and the county seat of Pierce County, Washington, United States. The city is on Washington's Puget Sound, 32 miles (51 km) southwest of Seattle (of which it is the largest satellite city), 31 miles (50 km) northeast of the state capital, Olympia, and 58 miles (93 km) northwest of Mount Rainier National Park. The population was 198,397, according to the 2010 census. Tacoma is the second-largest city in the Puget Sound area and the third largest in the state. Tacoma also serves as the center of business activity for the South Sound re...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Supervisor jobs
$89,108 to $119,267
Tacoma, Washington area prices
were up 2.8% from a year ago