Technical Sales Support Specialist jobs in North Charleston, SC
Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Technical Sales Support Specialist jobs
Technical Support Specialist
- Volvo Cars
-
Ridgeville, SC
FULL_TIME
-
We Are People Who Want To Make a Difference.
Everything we do starts with people. It’s what makes us different from all other car companies. If you share our belief in the power of people and our passion for human-centric innovation, you will thrive together with brilliant, like-minded colleagues who are committed to making a true difference?
Technical Support Specialist
Ridgeville, SC
Volvo Summary:
Volvo’s mission is to be the world’s most progressive and desired premium car company and to make people’s lives less complicated. Here at Volvo we are looking for individuals that want to be a part of this progressive change as well as be talented, committed and fun spirited when joining our globally diversified workforce. Employees at Volvo Car Inc. are the key component to our current and future success. We continue to follow the initial core values instilled by our founders Assar Gabrielsson and Gustaf Larson (Gothenburg, Sweden Circa 1927). Everything we do here at Volvo starts with people in mind. We are looking for employees who are analytical, interpersonal, technical and teamwork driven to join the Volvo family and by providing our employees with a foundation for success we can help develop the latest and greatest innovations to the car manufacturing market.
What We Are Looking For:
The Technical Support Team is looking for motivated and driven individuals to provide technical support to retailer technicians and internal customers. Support is provided using strong written, verbal, and face to face communication skills. This position is based in the office and requires occasional travel to resolve difficult customer concerns and travel for training. The candidate will provide the highest quality information and repair methods that comply with Volvo's established repair methods and procedures. This position requires the candidate to work together as part of a local support hub and operate independently when necessary.
A Day in the Life:- Assist Retailer Technicians with guided expert level diagnostics to ensure a prompt vehicle repair
- Analyze, document, and report technical faults found on Volvo products and diagnostic tools
- When necessary, escalate appropriate problems or situations to resolve the concern timely
- Assist the larger Retailer Technical Support Team with Master Tech Meetings as needed
- Investigate and resolve difficult repair situations by duplicating and testing during development days.
- Evaluate support cases concerning customer complaints, prior warranty repairs, software status, etc.
- Looks for new and innovative solutions to problems and finds creative ways to produce results
- Display a good understanding of the organization's mission, goals, and strategies in daily work
- Travel two to four times per year, both within the US and internationally
- Associate or Bachelor degree preferred, or automotive technical certification considered
- Five years of Automotive experience including hybrid (master technician preferred)
- Eight ASE (Automotive Service Excellence) and L1 & L3 (advanced level specialist & hybrid certifications)
- Work independently and with a team to analyze a problem, identify the root cause, and document the results
- Leadership skills are also a plus, such as a shop foreman or a team leader
- Extensive knowledge of diagnostic procedures, manufacturer specific special tools, and test equipment
- Knowledge of Volvo Repair methods and tools a plus
- Basic knowledge of warranty policy and procedures
- Strong written and verbal communication skills required
- Strong Microsoft (Excel, Outlook, etc.) skills with the ability to learn additional software programs.
- Handle several tasks and responsibilities simultaneously
- Strong presentation skills to present technical information to different audiences
- Persuade and negotiate via phone, in person, build and give effective presentations
- Interact professionally representing the Volvo brand with employees and customers in a Volvo retailer
- Ability to assess and identify actionable outcomes to improve support for our retailers
Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow. - 10 Days Ago
Technical Support Specialist
- Dynamic Campus Solutions Inc.
-
Charleston, SC
FULL_TIME
- Technical Support Specialist | Charleston Southern University | Charleston, SC At our partner institution at Charleston Southern University The Technical Support Specialist will handle incoming querie...
- 18 Days Ago
Outside Sales Representative / Restaurant Specialist
- SpotOn: Sales (Career Site)
-
Charleston, SC
FULL_TIME
- At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservation...
- 1 Month Ago
HEDIS Specialist
- Healthcare Support Staffing
-
Charleston, SC
FULL_TIME
- Company DescriptionHealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare profe...
- 11 Days Ago
Fabrication Specialist B
- Moseley Technical Services Inc
-
Charleston, SC
FULL_TIME
- This job offer is not available in your country. Check out this new opportunity! Fabrication Specialist B North Charleston, SC Contract Position We have partnered with the world's most renowned Aerosp...
- 11 Days Ago
Inventory Specialist
- Preferred Appliance Sales and Repair - APS
-
Summerville, SC
FULL_TIME
- Benefits: 401(k) matching Company parties Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Preferred Appliance Sales and Repair is s...
- 24 Days Ago
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0 Technical Sales Support Specialist jobs found in North Charleston, SC area
Senior DevOps Engineer
- HRUCKUS
-
Hanahan, SC
- Veteran Firm Seeking a Senior DevOps Engineer for a Remote Assignment My name is Stephen Hrutka and I lead a Veteran-own...
- 6/12/2024 12:00:00 AM
Support Engineer
- AT-NET Services, Inc.
-
North Charleston, SC
- Job Description Job Description Premier provider of IT Solutions throughout the southeast is seeking a Support Engineer ...
- 6/12/2024 12:00:00 AM
Sitecore Solutions Architect
- PRI Technology
-
Mount Pleasant, SC
- Sitecore Solutions Architect Fully Remote (Must be in the east coast) Full-time/Permanent with bonus and benefits. The s...
- 6/12/2024 12:00:00 AM
Major Incident Management
- eTeam, Inc.
-
Charleston, SC
- Role Description Responsible for driving, managing and co-ordinating the response to all Major and High priority inciden...
- 6/11/2024 12:00:00 AM
Jira Administrator
- Mount Indie
-
Charleston, SC
- Mount Indie is hiring a Senior-level Jira Administrator who will leverage expertise in Atlassian products and Agile meth...
- 6/11/2024 12:00:00 AM
Computer System Analyst III
- Link Solutions, Inc.
-
Charleston, SC
- Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government c...
- 6/11/2024 12:00:00 AM
Subject Matter Experts SIS
- VICKERS & NOLAN ENTERPRISES LLC
-
Charleston, SC
- Job Details Level Experienced Job Location Charleston, SC (VNE) - Charleston, SC Position Type Full Time Education Level...
- 6/11/2024 12:00:00 AM
Sr. Quality Engineer
- Katalyst HealthCares and Life Sciences
-
Charleston Afb, SC
- Roles & Responsibilities Develop and implement quality control plans and procedures to ensure product quality and compli...
- 6/10/2024 12:00:00 AM
About North Charleston, South Carolina
North Charleston is the third-largest city in the U.S. state of South Carolina, with incorporated areas in Berkeley, Charleston, and Dorchester counties. On June 12, 1972, the city of North Charleston was incorporated and was rated as the ninth-largest city in South Carolina. As of the 2010 Census, North Charleston had a population of 97,471, growing to an estimated population of 108,304 in 2015, and with a current area of more than 76.6 square miles (198.5 km2). As defined by the U.S. Office of Management and Budget, for use by the U.S. Census Bureau and other U.S. Government agencies for st...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$53,409 to $73,374
North Charleston, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Technical Sales Support Specialist do?
Technical Sales Support Specialist in Madison, WI
Contracts Development Experience, supporting the drafting of technical scope of work of ITB’s, particularly for EPC scope and Lump Sum conditions.
December 21, 2019
Technical Sales Support Specialist in Boca Raton, FL
Including tracing and winterization, supports, consideration loads on nozzles, etc.
February 20, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020