Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Technical Support Specialist
Job Responsibilities:
Learn and gain a strong understanding of all company products
Transferring knowledge to both clients and team members
Provide technical assistance via phone or email
Use remote computer software to provide remote assistance
Document and research all inquiries or problems
Test equipment and software
Provide customer service
Skills:
Background in video surveillance, CCTV, PC or IT Networking
Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
Proficiency with computers
Excellent problem solving skills with a desire to take on responsibility
Strong organizational and follow up skills
If you are a motivated individual with a passion for technology and enjoy helping others, we want to hear from you! Join our team as a Technical Support Specialist.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Compensation package:
Experience level:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
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0 Technical Sales Support Specialist jobs found in Orange, CA area