Technical Sales Support Specialist jobs in Seattle, WA

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Technical Support Content Specialist, B2B
  • Logitech
  • Seattle, WA FULL_TIME
  • The Team and Role:

    The Technical Support Content Specialist, B2B, will play a pivotal role in driving the success of the technical support and services team. This specialist will be instrumental in curating and crafting technical support content that addresses the needs of stakeholders and Logitech's highly technical B2B customer base.

    Key responsibilities include the research and production of detailed technical documentation and the management of customer care initiatives that contribute to the overall success of the Video Collaboration (VC) group. The ideal candidate will bring a proactive and collaborative approach to the role, with a strong willingness to engage, suggest improvements, and act as a driving force for change.

    A successful candidate in this role will significantly improve Logitech’s ability to deliver the self-serve documentation our customers demand.

    Your Contribution:

    Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will:

    • Develop detailed technical support content for Logitech's video conferencing products, ensuring high levels of clarity and user-friendliness
    • Collaborate with the Support, Product and Marketing teams to refine and execute the overall content vision for our technical support website
    • Help manage the organization, updates, and improvements to the technical support website, guaranteeing accurate and current information
    • Employ project management skills to handle multiple projects simultaneously, adhering to tight deadlines without compromising quality
    • Assist with additional projects related to our self service content and its ability to improve customers’ experience

    Key Qualifications:

    For consideration, you must bring the following minimum skills and experiences (or their equivalent) to our team:

    • At least 3 years of professional experience creating customer support documentation
    • 2 Prior experience working within a technical support team environment
    • Knowledge of common business technologies, with a preference for video conferencing systems or other audio/video equipment
    • Demonstrated ability to manage multiple projects concurrently under deadline pressure
    • Demonstrated ability to work closely with multiple stakeholders on a project

    Preferred Qualifications:

    • Familiarity editing web content in both HTML and WYSIWYG

    • Proficiency in Google Workspace or Microsoft Office Suite

    Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

    Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

    This position offers an annual base salary typically between $ 71,500 and $ 101,000, dependent on location and experience.


    In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

    Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

    Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

    Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

    All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

    If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-510-713-4866 for assistance.

    #LI-GL1

    #LI-Remote

  • 1 Day Ago

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Technical Sales Specialist
  • STIHL Inc.
  • Seattle, WA FULL_TIME
  • About Us:As a family-owned company, it’s the people who continue to make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw ...
  • 9 Days Ago

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Technical Sales Specialist
  • Thermo Fisher Scientific
  • Seattle, WA FULL_TIME
  • Technical Sales Specialist – Molecular Biology (MB TSS) We are looking for an addition to our team – as a MB TSS, you will represent the Molecular Biology Tools and Automated Sample Preparation portfo...
  • Just Posted

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Global Services Access Management Technical Support Specialist
  • Securitas Security Services
  • Redmond, WA FULL_TIME
  • Position: Global Services Access Management (GSAM) – GSAM Technical Support Reports To: GSAM Assistant Manager Technology Location: Redmond, WA (on-site) FLSA: Non-Exempt Salary: $28.50/hr. SUMMARY Th...
  • 10 Days Ago

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SALES SUPPORT SPECIALIST
  • Lumicor, Inc
  • Renton, WA FULL_TIME
  • Lumicor designs, develops and manufactures innovative architectural panels and resin solutions for architects and designers to enhance spaces with light, color, texture and shapes. Our architectural r...
  • 11 Days Ago

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Inside Sales Support Specialist
  • G-A-P Supply Corp Johnstone Northwest
  • Tukwila, WA FULL_TIME
  • DescriptionWHO WE ARE -Johnstone Supply is a 3rd generation family-owned leading wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We are locally owned and operate ...
  • 1 Month Ago

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0 Technical Sales Support Specialist jobs found in Seattle, WA area

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Support Engineer
  • HCL Technologies
  • Seattle, WA
  • Job Description (Posting). 2 plus years technical support, technical consulting experience, or information technology ex...
  • 5/13/2024 12:00:00 AM

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IT Support Tech - Renton
  • Apex Systems
  • Renton, WA
  • If you are interested in applying please send your resume to [email protected] Job Title: PC Service Technician Location...
  • 5/13/2024 12:00:00 AM

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Technical Support Specialist
  • VENDNOVATION LLC
  • Redmond, WA
  • Job Description Job Description Vendnovation provides web-based automated dispensing solutions to multiple industries fo...
  • 5/12/2024 12:00:00 AM

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Technical Support Specialist
  • RS&A LLC
  • Woodinville, WA
  • Job Description Job Description Who we are: Summit is a highly responsive service company in the medical imaging industr...
  • 5/11/2024 12:00:00 AM

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SRE Support Engineer
  • ApTask
  • Bellevue, WA
  • About Client: The Client is a leading global IT services and consulting company, providing a wide range of services to c...
  • 5/11/2024 12:00:00 AM

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Support Engineer - CosmosDB
  • TALENT Software Services
  • Redmond, WA
  • Are you an experienced Support Engineer - CosmosDB with a desire to excel? If so, then Talent Software Services may have...
  • 5/10/2024 12:00:00 AM

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Jr. Support Engineer
  • Artech LLC
  • Seattle, WA
  • Title Jr. Support Engineer Location Seattle, WA Duration 12 Months Job Description: Work on an initiative to launch a co...
  • 5/9/2024 12:00:00 AM

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Tier 2 Technical Support Analyst
  • Tommy Bahama
  • Federal Way, WA
  • Please click here to review our Applicant Privacy Policy. HOW WE TAKE CARE OF YOU: For full time employees, Health, Dent...
  • 5/9/2024 12:00:00 AM

Seattle (/siˈætəl/ (listen) see-AT-əl) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With an estimated 730,000 residents as of 2018[update], Seattle is the largest city in both the state of Washington and the Pacific Northwest region of North America. According to U.S. Census data released in 2018, the Seattle metropolitan area’s population stands at 3.87 million, and ranks as the 15th largest in the United States. In July 2013, it was the fastest-growing major city in the United States and remained in the Top 5 in May 2015 with an annual...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$61,873 to $85,004
Seattle, Washington area prices
were up 2.8% from a year ago

Technical Sales Support Specialist in Madison, WI
Contracts Development Experience, supporting the drafting of technical scope of work of ITB’s, particularly for EPC scope and Lump Sum conditions.
December 21, 2019
Technical Sales Support Specialist in Boca Raton, FL
Including tracing and winterization, supports, consideration loads on nozzles, etc.
February 20, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020