Technical Support Analyst jobs in Salina, KS

T
Technical Support
  • TkFast
  • Wichita, KS FULL_TIME
  • Job Location: Wichita, Kansas
    Job Title: Tier 1 Technician


    Job Description:
    TkFast is seeking a Tier 1 Technician to contribute and share in our company�s rapid growth. This is an excellent opportunity for someone looking for a career in the field of computer, web, phone, and automation technology.

    Essential Duties and Responsibilities:
    • Receive and respond to client incoming telephone calls utilizing standard customer service skills.
    • Monitor and respond to client incoming emails using standard email etiquette and/or predefined standard email responses.
    • Undertake initial diagnostics of incident or received service request, use available tools (knowledge management, remote control & incident management applications) and resolve as many contacts as possible on first contact.
    • Meet or exceed the level of service defined for each client when responding to all incoming incidents.
    • Escalate to other resolving teams in a timely manner when not able to resolve.
    • Communicate effectively with Sales Account Managers
    • Troubleshooting and repairing issues with the following:
      • Servers
      • Workstations
      • Network Printers
      • Local Area Networks both wired and wireless
      • Firewalls
      • Antivirus/Malware Software
      • Industry specific software applications
    • Setup printers, patch and plug in phones and desktops to the network, configure network setting on devices.
    • Replace equipment as needed, update and install software as needed, troubleshoot and monitor the smooth operation of the end user devices.

    Minimum Qualifications:
    • Associates Degree
    • 1 or more year of experience preferred in related field
    • Effective troubleshooting skills
    • Effective analytical skills
    • Effective organizational skills
    • Ability to work flexible hours and/or on-call as needed
    • Requires strong knowledge of Microsoft Office; i.e.: Word, Excel, Outlook
    • Excellent interpersonal and collaboration skills to work effectively with customers and teams throughout organization
    • Professional telephone etiquette
    • Technical Skills:
      • Windows 7, Windows 10
      • Active Directory
      • Business Class Firewalls
      • Microsoft Office
      • Network/LAN connectivity

      Preferred Qualifications:
      • Associates Degree or higher
      • Knowledge of TCP/IP and LAN/WAN topologies and configurations

      Compensation Package:

      • Fair Value Hourly Pay
      • Health & Dental Plans
      • Simple IRA Matching
      • Flexible Work Hours, Vacation & Sick Time
      • Various Discounts: YMCA Membership, Employee Purchases, etc.

      Contact Information:
      Please send resumes to jobs@tkfast.com or fax (316) 260-4242.
  • 18 Days Ago

E
Technical Service Analyst
  • External Job Board
  • Wichita, KS FULL_TIME
  • Overview CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the e...
  • 1 Month Ago

C
Technical Service Analyst
  • CAMP Systems International, Inc.
  • Wichita, KS FULL_TIME
  • DescriptionOverview CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry a...
  • 1 Month Ago

O
Tier 2/3 Technical Support
  • OneSource Technology, Inc.
  • Wichita, KS FULL_TIME
  • Job Summary Join the Team at OneSource Technology and help us fulfill out mission to "Change The World One Network At A Time". We're currently searching for an additional Tier 2 Support Engineer to jo...
  • 16 Days Ago

L
Technical Support Representative
  • Lucid Technologies Inc
  • Wichita, KS FULL_TIME
  • Job Title: IT - Customer Technical Support Representative 1 Location work will be performed: KSO009 - Wichita - KS Job Description: IT Desktop Support Specialist - Wichita, KS Enterprise Customer Care...
  • 4 Days Ago

M
Technical Support Representative
  • MCI Jobs
  • Wichita, KS FULL_TIME
  • POSITION OVERVIEW... SALARY$11.00 - $14.00 / hour --------------... POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, an...
  • 12 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Technical Support Analyst jobs found in Salina, KS area

D
Supervisory Legal Admin Specialist (Estate & Gift Tax) 12 month register Direct Hire Amended
  • Department Of The Treasury
  • Salina, KS
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: htt...
  • 4/26/2024 12:00:00 AM

H
Business Analyst
  • Huyett
  • Salina, KS
  • Job Description Job Description Business Analyst Compensation: $65,400 - $88,500 plus profit sharing bonuses. Location: ...
  • 4/23/2024 12:00:00 AM

H
Technical Specialist
  • HCL Technologies
  • Lincoln, KS
  • Job Description (Posting). JD Attached (1.) To provide support for on call escalations and doing root cause analysis of ...
  • 4/23/2024 12:00:00 AM

D
Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Salina, KS
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 4/22/2024 12:00:00 AM

D
Internal Revenue Agent (Senior Revenue Agent (Examiner) -12 MONTH ROSTER
  • Department Of The Treasury
  • Salina, KS
  • Duties WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

S
IT Business Sys Analyst Supervisor
  • State of Nebraska
  • Lincoln, KS
  • The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Nebraska State Office Building - Li...
  • 4/22/2024 12:00:00 AM

Salina is located at 38°50′25″N 97°36′41″W / 38.84028°N 97.61139°W / 38.84028; -97.61139 (38.8402805, -97.6114237) at an elevation of 1,224 feet (373 m). Located in north-central Kansas at the intersection of Interstate 70 and Interstate 135, it is 81 miles (130 km) north of Wichita, Kansas, 164 miles (264 km) west of Kansas City, Missouri, and 401 miles (645 km) east of Denver, Colorado. Salina lies in the Smoky Hills region of the Great Plains approximately 6 miles (9.7 km) west-southwest of the confluence of the Saline and Smoky Hill Rivers. The Smoky Hill River runs north then northeast...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$33,319 to $42,399
Salina, Kansas area prices
were up 1.3% from a year ago

Technical Support Analyst in Akron, OH
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
May 19, 2023
Technical Support Analyst in Atlanta, GA
Collect statistics on calls, problems and resolutions.
May 17, 2023
Technical Support Analyst in Bloomington, MN
Develops and deploys automation scripts utilizing Microsoft's technical scripting tool to enable customer ease of use for desktop technologies and automated solution delivery through the software distribution infrastructure.
April 01, 2023