Technical Support Representative jobs in Salisbury, NC

The Cellular Technical Instructor’s primary role is to conduct classroom, vehicle, and scenario-based training for the different cellular technologies. The instructor’s responsibilities primarily include all aspects of instruction and the learning experience of students. Additionally, the instructor may also function concurrently as the program coordinator or as a content-creator/curriculum-developer. Instructors will collaborate with faculty, staff, students, and clients to design, develop, deliver, evaluate, and modify courses. ETS Instructors will also provide on-going support to other instructors, as well as to students both past and present.   Instructors should expect to provide a learning experience via online, hybrid, and traditional delivery methods. Instructors should have a general understanding of academic goals and pedagogy, as well as promote the awareness of new learning opportunities available to clients through ETS. Instructors can expect to travel 50% of the time annually.

Requirements

• 4 years’ experience working in a military Signals Intelligence focused MOS or relevant equivalent experience
  
• Must possess the ability to provide in-depth instruction on radio frequency theory, antenna theory, and field expedient antenna construction
  
• Must possess the ability to provide in-depth instruction on cellular communication technology theory such as GSM, CDMA, UMTS, LTE, and 5GNR
  
• Experience conducting tactical SIGINT operations
  
• Must have prior working knowledge of SIGINT technical collection, exploitation, and geolocation to include the targeting process
  
• Proficient with the Windows 7/10 OS and Microsoft Office products
  
• Experience preparing and delivering classroom instruction
  
• Ability to rapidly learn how to use new software and equipment
  
• Active TS Clearance
  
  

Preferred Qualifications

• Bachelor of Science degree in Electrical Engineering, Cyber Security, Computer Science, Information Technology or a closely related field
  
• Basic Instructor Certification; TRADOC or equivalent Basic Instructor Training Course
  
• Minimum of four (4) years of experience working tactical SIGINT support in a SOF environment
  
• Current T&C operator and instructor certifications for Modes 1-3
  
• Amateur Extra Class HAM Certification
  
• Experience with Electronic Warfare Support, Electronic Attack, and Electronic Protection
  
• Must be able to work independently, take initiative and set priorities with multiple projects
  

ETS is committed to hiring and retaining a diverse workforce.   We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.