TECHNOLOGY SUPPORT ANALYST jobs in Waco, TX

Support Services Group is a customer-centric organization that values excellence in delivering quality service. Our business plays a critical role in enhancing customer satisfaction and fostering long-term relationships. We're looking for a HR Assistant/Admin to help our Human Resources Department.

We are seeking a detail-oriented and organized HR Assistant/Admin to join our team. The ideal candidate will play a pivotal role in supporting the Human Resources department, with a primary focus on onboarding new employees and providing comprehensive administrative support. This role ensures a seamless onboarding experience and contributes to the efficient operation of HR processes.

Key Responsibilities:

Onboarding Coordination:

• Manage the end-to-end onboarding process, including preparation of offer letters, new hire documentation, and coordination of orientation schedules.
• Act as a primary point of contact for new hires, ensuring a smooth and welcoming transition to the company.
• Facilitate background checks, I-9 verification, and other pre-employment processes.
• Maintain and update onboarding materials to ensure compliance and relevance.

Administrative Support:

• Assist with maintaining employee records in HRIS and physical files, ensuring accuracy and compliance.
• Coordinate calendars for HR meetings, interviews, and training sessions.
• Respond to employee inquiries regarding policies, benefits, and general HR procedures.
• Assist in tracking and managing HR metrics, such as onboarding completion and employee retention data.

Documentation and Compliance:

• Prepare and distribute HR-related correspondence, including announcements and policy updates.
• Ensure compliance with federal, state, and company employment regulations.
• Support the preparation of reports, presentations, and other HR documentation.

General HR Support:

• Assist with benefits enrollment, employee engagement activities, and special projects as needed.
• Provide backup support for payroll, recruiting, and other HR functions during peak periods.

Qualifications:

Education and Experience:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 1-3 years of experience in an administrative or HR support role, with onboarding experience highly desirable.

Skills and Competencies:

• Proficiency with HRIS systems and MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Familiarity with employment laws and regulations is a plus.

Work Environment:

• Typical office environment with occasional need to support events or activities outside regular business hours.
• May require sitting for extended periods and occasional lifting of office materials (up to 20 lbs).