Telecommunication Rates Analyst develops, reviews, analyzes, and updates rating schedules and schedule tables. Liaises with billing and compliance departments to ensure conformance to company and government standards. Being a Telecommunication Rates Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Telecommunication Rates Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Ocean Bay, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Telecommunication Supervisor
POSITION RESPONSIBILITIES:
FPS MegaCenters. Supervise all aspects of operations regarding all rules, regulations,
policies and procedures.
alarm responses and phone calls on a daily basis, following up with dispatchers regarding
any issues found. Answer questions and provide guidance to dispatchers when needed.
actions as needed, and complete supervisory-related administrative duties with
minimal oversight and assistance.
a day, 7 days a week operations. Organize and administer the biannual shift-bid for
dispatch personnel.
using radio and telephone communications. Provide for a high level of customer
service skills to government stakeholders and customer agencies, specifically offering the
best possible service in all situations.
systems.
transmissions, alarm monitoring software, Alarm System and Telephone Deaf Display
units.
35 words per minute with less than one mistake on average.
from headquarters, FPS field personnel, local management, and stakeholder agencies.
furniture and report to appropriate personnel. Coordinate yearly preventative maintenance
on all radio resources with radio subcontractors, FPS radio technicians and FPS officers.
questions and complaints and following up on both. Complete requests for voice
recordings for FPS personnel, compile and review all recordings before dissemination.
and handle all issues for non-supervisory staff when they need assistance.
Confirmations and Officer Safety Bulletins nationwide, and direct that information to the
appropriate regions. Track and maintain NCIC verifications, Criminal History
Information, FPS warrants, purges and audits for all records entered by MegaCenter
personnel.
staff meetings. Conduct weekly conference calls with each region’s command staff,
fielding questions and concerns and providing feedback to FPS personnel.
issues.
groups have a comprehensive background of what occurred while they were not in the
office.
day/week to regional command staff and headquarters personnel.
personnel.
MegaCenter Manager.
the 5th work day of the month following the performance of the work
POSITION REQUIREMENTS:
call center.
public safety functions and concerns and of the public safety communication’s
environment, demands, requirements and related laws, regulations and systems.
work, schedule, supervise, train, and evaluate the work of assigned staff.
services. This includes meeting established quality standards.
evaluate complex situations. Identifies the strengths and weaknesses of alternative
approaches or solutions, to a situation. Exercises appropriate judgment in establishing
priorities. Considers the relative costs and benefits of potential actions.
relationships with employees at all levels, representatives from various departments, and
outside agencies. Effectively responds to and resolves complex inquiries and disputes.
related software with reasonable speed and accuracy.
VEVRAA Federal Contractor
Three Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented working environment and the opportunity to work with exceptional dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
We are an EEO/AA employer. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
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0 Telecommunication Rates Analyst jobs found in Arvada, CO area