Telecommunication Rates Manager jobs in the United States

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7/3/2023 (8:00 PM EDT)

23-05486

Public Safety Telecommunication Manager

Employment Type

EXECUTIVE BRANCH | FULL TIME ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Hiring Agency

Justice & Public Safety Cabinet | Kentucky State Police

Location

KSP Post 5
160 Citation Lane
Campbellsburg KY 40011 USA

Description

Kentucky State Police is the premier, full-service law enforcement agency in the Commonwealth of Kentucky. With the highest level of professionalism and integrity the Kentucky State Police works to prevent, reduce, and deter crime and the fear of crime; enhance highway safety through education and enforcement; protect and safeguard individual rights; and provide leadership, training, technical, and operational support to the criminal justice community.

Primary Role:
The Public Safety Telecommunication Manager is an integral part of the Kentucky State Police Radio Room. In addition to performing the duties of a Telecommunicator this individual oversees all activities within the radio room, trains and equips new telecommunicators with the skills and knowledge to be effective and efficient in their daily responsibilities and implements changes necessary to ensure Trooper safety. Due to the nature of 24-hour operations the applicant must be willing to work a flexible shift.

Must be currently certified as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC) and be currently certified as a LINK/NCIC operator. Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540. Must maintain any required licensure(s), certification(s), or other credentials for the length of employment in this classification.

Key Responsibilities:

• Supervise a shift of telecommunicators in the preparation, sending, and receiving of law enforcement and emergency management personnel communications
• Train new telecommunicators on operations, policy, procedures, and equipment
• Maintain filing system of communication records as required by Kentucky State Police and the Federal Communication Commission
• Oversee training of personnel when policy, procedure or federal requirements changes occur
• Produce and send communications via Law Enforcement Teletype system
• Prepare and distribute instructional materials and manuals
• Serve as the acting Radio Room supervisor in the absence of the supervisor
• Perform the duties of a Police Telecommunicator as the work load dictates
• Approve subordinates time and complete performance evaluations

Preferred Knowledge/Skills/Abilities:

• Supervisory experience
• Strong work ethic
• Multi-tasking
• Strong written and verbal communication
• Active listening
• Perform under pressure
• Solid judgement

If you are interested in a challenging yet rewarding career as a Kentucky State Police -Telecommunications Supervisor, we would love to review your application.

Minimum Requirements

Working Conditions

Work is performed in a communications center at a Kentucky State Police Post and under extremely stressful conditions. May be required to work rotating shifts, nights, weekends, and holidays.

Probationary Period

This job has an initial and promotional probationary period of 12 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Lt. Mike Hindman at John.Hindman@ky.gov .

An Equal Opportunity Employer M/F/D