Telecommunications Analyst jobs in Rehoboth Beach, DE

Job Description

LS Technologies, a Tetra Tech Company, is seeking a Telecommunications Requirements Engineer with technical expertise in telecommunications systems and services to support the Federal Aviation Administration (FAA) at the William J. Hughes Technical Center.

Responsibilities

• Oversee daily activities of FAA William J. Hughes Technical Center support servers and telecommunications networks.
• Distribute and support telecommunication work orders.
• Assist in resolving trouble tickets.
• Capture and process TSRs (Telecommunications Service Requests).
• Update CAIRS modules including employee data and organization profiles.
• Manage proxy servers.
• Administer CAIRS, including system upgrades and maintenance.
• Maintain CAIRS Telecommunications Customer Work Order and Maintenance Process.
• Manage and update E-911 database and perform upgrades and maintenance on E-911 server.
• Test and analyze E-911 systems in relation to CAIRS and FAVEs.
• Identify and respond to security threats and violations during CAIRS upgrades.
• Analyze, design, implement, and test changes and upgrades to CAIRS program.
• Track Telecommunications Infrastructure facilities across WJHTC campus (copper, fiber, VoIP).
• Track network installations, service transition/cutovers.
• Maintain telco adjunct server operating systems.

Education

• Bachelor's degree with 11-15 years of relevant work experience.

Qualifications

• FAA experience preferred.
• Excellent interpersonal skills, facilitation, and project management skills, written and oral communication skills and analytical skills.
• Working knowledge of Microsoft Office 365.
• Strong attention to detail, well organized and ability to self-prioritize multiple activities is required.
• Ability to effectively initiate actions, collaborate with others, and drive action items to resolution.

Work Requirements:

• Work location: Atlantic City, NJ
• Work Hours: Hybrid. Normal working hours
• Travel: 0%
• Physical requirements:
  • Extended Computer Use: Regular and prolonged periods of working at a computer terminal.
  • Mobility: Ability to move around the office environment to access computer hardware, networking equipment, and server rooms.
  • Dexterity: Manual dexterity and visual acuity to operate computer equipment, troubleshoot issues, and perform tasks requiring precision.
  • Sitting/Standing: Both prolonged sitting and occasional standing may be required for troubleshooting and attending to system issues.
• Background check: Must have ability to obtain and maintain a Public Trust.

About LS Technologies

At LS Technologies, a Tetra Tech Company, we're enhancing our nation's critical infrastructure by providing engineering, technical, and professional services to Federal Government agencies. The quality of our work, deep technical expertise, and genuine passion for public service sets us apart. As a growing organization we are expanding our benefits and communication with our employees, offering add-ons that speak to our growing employees' needs. Join us in delivering high-quality solutions and shaping the future of safety and innovation for our government partners.

EEO Commitment

LS Technologies, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requesting An Accommodation

LS Technologies is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by LS Technologies and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with LS Technologies and have accommodation needs for a disability or religious observance, please send us an email careers@lstechllc.com or speak with your recruiter.

Compensation (Pay Bands)

Salary at LST is determined by a wide array of factors, such as (but not limited to) education, certifications, knowledge, skills, competencies, and experience, location, and clearance level, as well as contract-specific affordability and organizational requirements and applicable employment laws. Please note that the salary information is a general guideline only.

The projected compensation range for this position is provided within the posting and is based on full-time, 40 hour/week status. Part-time staff receive compensation at an hourly rate. The estimated minimum and maximum displayed represents the broadest range for this position (inclusive of high geographic and high clearance requirements) and is just one component of LSTs total compensation package for employees. ** In compliance with local laws, LS Technologies presents this reasonable compensation range as a guideline for roles in California, Colorado, New York, or Washington D.C."

Benefits offered to all employees who work 30 hours per week: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Annual Leave, and Holidays.