Telecommunications Director jobs in Plano, TX

Pay Plan
This opportunity is exempt and budgeted on Pay Grade #28.
The pay plan range below is shown to represent opportunities for growth and development within this opportunity. We are seeking to hire between the Min to Mid range of the pay grade shown dependent upon qualifications.
  
Min $ 48,278.16
Mid $ 57,933.80
Max $ 67,589.43 
  
For application support, or to check the status of your application, contact Human Resources by e-mailing hr@murphytx.org 

• Operates a multi-line communication system
• Answer phones and directs callers to the appropriate city employee
• Monitors and broadcasts on communication radio equipment
• Dispatches police, fire and emergency medical units and animal control as well as other city departments, such as public works and parks and recreation, as needed
• Operates various telecommunication, multi-channel radio equipment, and Enhanced 911 system
• Assigns police, fire, and ambulance support elements to routine/emergency calls for service
• Records all activities and locations of police units and animal control units
• Uses computer terminals to make entries and inquiries and interprets the responses from various automated databases
• Provides Emergency Medical Pre & Post Arrival Instructions
• Retrieves Driver's License and Vehicle Registration data from computer system
• Checks for outstanding warrants, stolen vehicles and articles
• Enters and clears warrants and stolen articles from department to TCIC/NCIC computer
• Operates video recording, closed circuit television, and tape logging equipment
• Communicates with the hearing and speech impaired by a teletype system
• Screens and forwards telephone calls for the police, fire department, and animal control departments
• Is aware of and able to review the city’s crime analysis software, such as RaidsOn Line and review crime trends as indicated with their respective shifts regularly
• Able to operate the city-wide locking control system, setting opening and closings according to scheduled events
• Develops own knowledge, skills and abilities to enhance and ensure continued success and meets all mandated training requirements as specified by TCOLE for the maintenance of a licensed telecommunicator
• Operates computers, telephones, radios, recorders, and other technical equipment
• Adheres to personnel safety, departmental policies and procedures, and Administrative Orders
• Performs other related duties as assigned

• High School Graduate or General Education Diploma (GED)  
• Licensed Telecommunicator or able to obtain license within specified period designated by the Texas Commission on Law Enforcement (TCOLE)
• Valid Texas Class C Driver's License - driving record must be in compliance with City policy

• Two (2) years of municipal Police, Fire, and 911 enhanced dispatching experience
• Current Telecommunications License as issued by TCOLE
• Certified Emergency Medical Dispatch

• May be required to pass a drug screen and/or pre?employment job performance assessment.