Telecommunications Technician jobs in Newport News, VA

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.

IT Implementation Engineer

Remote

6 Month Contract

8 am to 5 pm EST time, Monday through Friday

Job Description:

Join our Data Provisioning team as an Associate IT Implementation Engineer! In this role, you'll be at the forefront of technology, coordinating data services for small to medium-sized locations. You'll be involved in projects that require the ordering and installation of internet services. Your responsibilities will encompass: Coordinating the provisioning of broadband, and dedicated internet access among others. Collaborating with third-party vendors to ensure smooth installation of services for a large number of locations. You will be required to analyze, research and make decisions based on findings.

Must haves:

• Experience with implementation engineering
• Background with working with vendors/carriers AT&T, Verizon, ect
• Able to work with minimal to no supervision

RESPONSIBILITIES:

• Engineer and implement the following technologies: Broadband, Dedicated Internet Access, LTE services, Satellite Services
• Manage several projects simultaneously of various sizes and types.
• Be familiar with telecommunication billing terminology
• Consult with branch resources to define needs and requirements in accordance with established standards.
• Order and facilitate the installation of data services when applicable.
• Analyze location for upgrades of data services and order via vendor portals or process.
• Work with vendors to establish requirements needed based upon services to be installed.
• Order and coordinate the installation of required hardware needed in the building by the 3rd party vendors if applicable.
• Coordinate with networking engineers for upgrade of internet services
• Request and provide IP address, bind data and circuit information to activate network services.
• Communicate conduit, data, and fiber requirements to required parties.
• Ensure timely and accurate documentation and tracking of work-order activities in defined enterprise tools. To include completion of all tasks (ServiceNow, SharePoint, Project).
• Participate in associate meetings and communicate any concerns to management.

QUALIFICATIONS:

• 1-5 years experience with implementation engineering
• Ability to organize and prioritize work.
• Ability to effectively communicate verbally and in writing.
• Efficiently operate computers, tablets and mobile devices.
• 1-5 years Knowledge of Microsoft Office software (Outlook, Word, Excel, Power Point, Access, Visio, etc.).
• Knowledge of project/task management systems preferred. (ServiceNow, SharePoint, Project)
• 1-5 years experience with coordination of data technologies preferred.
• Familiar with basic internet hardware requirements needed for a network.
• Poise and maturity to interact at all levels of the organization as well as third-party contractors.

TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.