Teller provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Being a Teller responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Additionally, Teller follows all required security procedures and policies regarding customers' personal information and money handling. Requires a high school diploma or equivalent. Typically reports to a head Teller. The Teller works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Summary of Job Responsibilities:
Under general supervision, and in line with established policies and procedures, provides a variety of service functions, including processing checking and savings accounts, loan payments, cashing checks, and selling money orders and traveler's checks. Also processes mail, night depository contents, and cross-sells services. Responsible for balancing each day's transactions and cash drawer. Accountable for complying with all Bank Secrecy and Anti Money Laundering regulations, bank policies and procedures. Job involves considerable customer contact. Tellers must understand the benefits and features of products and services in order to assist our customers in buying decisions and problem resolution.
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Skills and Abilities Required:
Minimum Level of Performance and Training Normally Required:
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