Teller Manager jobs in New Bedford, MA

The Fall River Municipal Credit Union is seeking self-motivated, dynamic, goal-oriented individuals to fill available Full time Teller positions. Cash handling and computer experience preferred. Outstanding customer service skills required. Must be available to work at any of our locations, including late Thursdays and Fridays and available on Saturdays and Sundays. The ideal candidate must be able to multi-task, have excellent decision making and problem-solving abilities; strong analytical, organizational and communication skills.

The Fall River Municipal Credit Union offers a competitive compensation and benefits package including health, dental, short and long-term disability, life insurance, paid time off, pension and 401K.

ESSENTIAL FUNCTIONS:

1. Process cash and check deposits and withdrawals for personal and business accounts; Cash and deposit checks according to Funds Availability Policy; Sell cashier’s checks, apply safe deposit, loan and mortgage payments; Process transactions/updates for dormant accounts.

2. Prove cash drawer; Balance daily work ensuring that checks received, checks disbursed and GL transactions are in balance; scan checks.

3. Access electronic records; access email on a daily basis for e-communication; Assure proper maintenance, cleanliness, and security of work area, desks, and equipment

4. Ensure confidentiality of member transactions; Follow regulatory compliance procedures including, but not limited to, BSA, Robbery and Security, Privacy, Check 21; Follow all CU policies and procedures; Observe security and regulatory procedures

5. Continually expand knowledge of all CU products and services.

6. Maintain knowledge of member services in area of responsibility; Assist members with general Credit Union information regarding savings and loan products

7. Cross-sell Credit Union retail services and products to members and non-members.

8. Complete change of address; CD change of term, inform members of documentation needed for other account changes; open new share accounts; maintain access to electronic services; obtain signature cards and complete all documentation in accordance with Credit Union policy; Complete and process all stop payments; create and make changes to share transfers, place check orders and issue temporary checks.

9. Perform additional duties as assigned.

ADDITIONAL RESPONSIBILITIES

• Maintains a required level of quality and quantity of work.
• Works within procedural limits of position.
• Ensures proper documentation and reporting in accordance with regulatory compliance.
• Continues education when necessary.
• Performs related member services and clerical work as required or assigned.
• Ensures credit union confidentiality.

PHYSICAL DEMANDS:

1. Hand dexterity required to operate computer terminal and/or related equipment.

2. Eye coordination required to operate computer/teller terminal.

3. Sitting at desk or computer workstation for periods of time.

4. Travels to Credit Union facilities/locations as required.

5. Lifts books, ledgers, records, etc.

6. Moves around credit union between levels or floors while performing duties.

7. Bending and stretching in work area and vault area.

8. Stands for periods of time at workstation.

9. Speaks and listens to members and explains credit union services.

10. Lifts cash/coin bags, cash drawers.

This position description covers the more prominent duties performed, and is not limited to other work duties that may be assigned.

The Fall River Municipal Credit Union is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, genetic information, age, national origin, ancestry, disability status, protected veteran status or any other characteristic protected by law

Job Types: Full-time, Part-time

Pay: $16.50 - $18.00 per hour

Benefits:

• 401(k)
• AD&D insurance
• Bereavement leave
• Dental insurance
• Dependent care reimbursement
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Prescription drug insurance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Weekends as needed

Work Location: In person