Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Teller Manager
Make a Positive Impact
First State Community Bank is seeking a quick learning, positive and energetic individual with a strong work ethic for a Teller Manager position.
You'll be the jack-of-all-trades in the teller department. The go-to-person for completing transactions and overseeing the tellers in your location. For many FSCB customers, you're the helpful, friendly face of the bank. People will turn to you for deposits and check-cashing, but they'll also turn to you for answers.
Our best Teller Managers know their customers and team members, understand their financial needs, and assist in providing the right solution. They can seamlessly move from simply cashing a check to providing guidance to tellers and customers alike.
Responsibilities in Accordance with Our Corporate Values
Professionalism
Adaptability
Accountability
Initiative
What You Can Expect
Qualifications
Additional Information
Being a First Stater....
Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.
Do you have what it takes to be a First Stater?
Make a Difference - Apply Now!
First State Bancshares, Inc. is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.
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