Ticket Manager (Sports Event) - Higher Ed. supervises event ticketing operations of athletic events. Provides services to event sponsors including: coordinating and overseeing the mailing of ticket information, the managing of money and tickets, and the preparing of audit statements. Being a Ticket Manager (Sports Event) - Higher Ed. hires and trains personnel. Prepares audit statements. Additionally, Ticket Manager (Sports Event) - Higher Ed. requires a bachelor's degree of business or related field. Typically reports to the head of a unit/department. The Ticket Manager (Sports Event) - Higher Ed. manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Ticket Manager (Sports Event) - Higher Ed. typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Essential Functions and Responsibilities
1. Extensive customer contact via verbal and written communication.
2. Process ticket orders using ticket software and equipment along with cash handling and settlement.
3. Event set-up and breakdown of assigned events.
4. Ticket taking/scanning at both indoor and outdoor events.
5. Office errands and needs for the department.
6. Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
7. Works effectively as a team member, embracing and fostering LU’s mission.
Qualifications, Credentials, and Competencies
Minimum Qualifications:
1. Must be able to perform well under stress and maintain a positive attitude.
2. Must be able to stand for hours at a time at both indoor and outdoor events.
3. Availability including nights, weekends, and university breaks.
Preferred Qualifications:
1. Cash handling and/or sales, customer service via in-person and over the phone.
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