Top Collections Executive jobs in Lima, OH

Title: Collections Specialist

Reports To: Accounting Manager

Johnson Plastics Plus is the leading supplier/distributor to the engraving and sign-making industry. As part of the Rowmark brand, JPP strives to provide world class products and service to our customers each day through our distribution facilities located throughout the U.S.

As a Collections Specialist you will be responsible for collections of outstanding accounts receivable balances, problem resolution of disputed invoices and claim resolution on assigned accounts. Also assist with day – to – day customer inquiries related to invoicing, payment, returns, etc.

Additional responsibilities will include, but are not limited to:

· Make outbound collection calls in a professional manner while keeping and improving customer relations.

· Initiate collection of customer accounts in order to minimize the company’s days sales outstanding (DSO), delinquencies, and other bad debt exposure.

· Identify issues attributing to account delinquency and discuss them with management.

· Conduct investigations of new and existing customer credit exposure to maximize sales and limit bad debt.

· Communicate and document customer A/R trends with appropriate individuals to identify collection or bad debt exposure.

· Assist with processing customer payments, remittance application and various problem resolutions.

· Maintain customer files and appropriate customer information on line and accessible.

Qualifications:

· Associate degree in accounting preferred, and/or relevant work experience.

· Prior work experience with accounting systems and accepted collection practices.

· Excellent communication and problem-solving skills.

· Highly organized and detail oriented, with the ability to multi-task and follow-up on all responsibilities.

· Demonstrated proficiency with PC- based systems and MS Office applications.

Bonus Points If You Have:

· Positive attitude with a high level of accountability, personal drive, ambition, integrity

· Competent in communicating directly and effectively throughout the organization.

· High level of multi-tasking skills, with a strong attention to details

· Passion for continuous improvement in all aspects of the position and a personal drive toward positive results.

· Demonstrated strong oral and written communication skills.

· Ability to balance issues emotionally and objectively and empathize with other employee concerns.

· Team-oriented customer service spirit with a passion to learn in a fast-paced, goal/deadline-driven.

· atmosphere

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Application Question(s):

• What is your salary requirement?

Education:

• Associate (Preferred)

Experience:

• Accounting: 1 year (Preferred)

Ability to Relocate:

• Findlay, OH 45840: Relocate before starting work (Required)

Work Location: Hybrid remote in Findlay, OH 45840