Top Computer Operations Executive oversees all aspects of an organization's computer operations department. Develops standardized operating procedures and policies to effectively operate and maintain computer systems and peripherals. Being a Top Computer Operations Executive evaluates and improves the efficacy of computer operations, backup processes, system monitors, and server availability to ensure goals are met. Collaborates with department managers to understand and integrate current and future needs into operating plans. Additionally, Top Computer Operations Executive is responsible for ensuring computer operations activities meet pre-established production targets and maintain operating budgets. Requires a bachelor's degree. Typically reports to senior management. The Top Computer Operations Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Computer Operations Executive typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources.
This will involve answering complex questions, contributing to our knowledge base, and serving as a support liaison between the company and our customers.
Working closely with other Support team members and counterparts on the Research and Development team, you will investigate, manage, track, and close client support issues, specifically related to the database and function of the application(s) and escalations.
What would make you stand out :