Top Contact Center Executive jobs in Bradenton, FL

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Blood Donor Contact Specialist- Call Center (Non-Profit)
  • Suncoast Communities Blood Bank Inc
  • Bradenton, FL FULL_TIME,PART_TIME
  • Saving Lives- A career with a purpose!

    SunCoast Blood Centers is currently looking for an Exceptional and Professional Donor Contact Specialist (Call-Center) that would like to have a job with a purpose. Our product is needed everywhere, and we are looking for exceptional professionals that want more from their career.

    Suncoast Blood Centers is the only local blood center that has been in the community for over 75 years. Providing blood services to many local hospitals and cancer centers in SWFL.

    We offer:

    • Benefits include a generous PTO plan
    • Medical, dental, & vision
    • 401(k) with 100% company match

    Job Description:

    • Utilizes assigned donor list to contact and recruit volunteer blood donors including face to face contact during donation as possible.
    • Makes appropriate database entries to record results of recruitment calls.
    • Ensures that each donor is scheduled at the appropriate fixed site and at the appropriate donation interval.
    • Returns calls from the donors responding to recruitment calls.
    • Maintains and updates database of volunteer blood donors.
    • Meets established recruitment goals and standards
    • Assists the telerecruitment supervisor with various recruitment and donor retention programs as assigned.
    • Responds to calls for assistance with the donor portal and rewards store as assigned.
    • Provides clerical and administrative support for the telerecruitment team.
    • Maintains a clean, safe and organized work environment.
    • Other duties as required to fulfill SCBB’s mission and vision
    • Essential Employer

    EDUCATION: High school or equivalent experience
    EXPERIENCE: 2 years sales, blood banking, or other equivalent experience.
    CERTIFICATION AND/OR LICENSURE REQUIRED: None
    PHYSICALREQUIREMENTS: Sedentary Work: Sitting for extended periods with occasional walking and/or standing. Occasionally exerting up to 20lbs of force to lift or move objects.

    Job Types: Full-time, Part-time

    Pay: $15.00 - $19.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday
    • On call
    • Weekends as needed

    Work Location: Hybrid remote in Bradenton, FL 34211

  • 15 Days Ago

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Blood Donor Contact Specialist- Call Center (Non-Profit)
  • Suncoast Communities Blood Bank Inc
  • Bradenton, FL FULL_TIME,PART_TIME
  • Saving Lives- A career with a purpose! SunCoast Blood Centers is currently looking for an Exceptional and Professional Donor Contact Specialist (Call-Center) that would like to have a job with a purpo...
  • 15 Days Ago

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Executive Assistant
  • US Eye
  • Bradenton, FL FULL_TIME
  • EXECUTIVE ASSISTANT About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled ...
  • 17 Days Ago

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Executive Assistant
  • Ad-Vance Talent Solutions
  • Bradenton, FL FULL_TIME
  • Executive AssistantBradenton, FL$50,000/yearTemp-to-hire8:00 am - 5:00 pm Monday-FridayPOSITION SUMMARY: The Executive Administrative Assistant will work closely with the Assistant to the President/Ex...
  • Just Posted

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Account Executive
  • Dry Force Corp
  • Bradenton, FL FULL_TIME
  • Expert Water Removal is seeking a dynamic and driven Account Executive to join our team in Sarasota, FL. As a leading provider of water removal and restoration services, we are dedicated to delivering...
  • 5 Days Ago

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Executive Assistant
  • Keller Williams - The Buetergerds Group
  • Bradenton, FL FULL_TIME
  • We have an opportunity for a detail-oriented and proactive Real Estate Executive Assistant in Lakewood Ranch, FL to support our clients, John and Anja Buetergerds, with Keller Williams. If you thrive ...
  • 11 Days Ago

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0 Top Contact Center Executive jobs found in Bradenton, FL area

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Customer Service Representative (Pet Resource Center)
  • Hillsborough County - Board of County Commissioners
  • Tampa, FL
  • Job Description Job Overview This position is responsible for resolving routine to complex or escalated customer service...
  • 4/26/2024 12:00:00 AM

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Client Service Administrator
  • W.a. Smith Financial Group
  • Sarasota, FL
  • Client Service Administrator Are you looking for an opportunity to utilize superior client service skills and work one-o...
  • 4/25/2024 12:00:00 AM

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Client Service Representative, Personal Lines
  • Wallace Welch & Willingham, Inc.
  • Sarasota, FL
  • We are W3! We are consistently named one of the Top Places to Work by the Tampa Bay Times and Best Places to Work by Bus...
  • 4/25/2024 12:00:00 AM

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Associate Client Solutions Manager
  • Epsilon
  • St. Petersburg, FL
  • Job Description About this Role Our company is looking for an Associate Client Solutions Manager to help us develop winn...
  • 4/25/2024 12:00:00 AM

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Client Service Administrator
  • W.A. Smith Financial Group
  • Sarasota, FL
  • Client Service Administrator Are you looking for an opportunity to utilize superior client service skills and work one-o...
  • 4/23/2024 12:00:00 AM

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Customer Service Specialist
  • AdaptHealth LLC
  • Sarasota, FL
  • Job Type Full-time Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical ...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Life Surge
  • Palmetto, FL
  • Job Title: Student Support Specialist Employment Type: Full Time, 40 hours/week Reports to: Customer Care Manager FLSA S...
  • 4/22/2024 12:00:00 AM

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Senior Manager, Client Services - Hybrid
  • Epsilon
  • St. Petersburg, FL
  • Job Description Company Description: Epsilon is the leader in outcome-based marketing. We enable marketing that's built ...
  • 4/22/2024 12:00:00 AM

Bradenton (/ˈbreɪdəntən/ BRAY-dən-tən) is a city in Manatee County, Florida, United States. The U.S. Census Bureau estimated the city's 2016 population to be 54,437. Bradenton is a principal city of the North Port–Sarasota–Bradenton metropolitan statistical area, which had a 2017 estimated population of 702,281. It is the county seat....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$222,583 to $364,269
Bradenton, Florida area prices
were up 1.5% from a year ago

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