Top Contact Center Executive jobs in Sierra Vista, AZ

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

C
Executive Office Assistant (Legal Secretary)
  • Contact Government Services, LLC
  • Tucson, AZ FULL_TIME
  • Executive Office Assistant (Legal Secretary)

    Employment Type: Full-Time, Entry Level

    Department: Legal


    As a CGS Legal Secretary you will support a federal agency in performing moderately complex litigation support tasks. You will support a wide range of litigation support tasks like reviewing and analyzing case materials, indexing and acquiring case files from databases, answering phone lines, and numerous other relevant tasks.


    CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.


    Skills and attributes for success:

    - Performs moderately complex litigation support tasks, including, for example, detailed review and analysis of case materials in a broad range of subject matters, such as

    - financial records, health care materials, and other litigation files;

    - detailed indexing of case files;

    - drafting procedures for accomplishing litigation support assignments;

    - document acquisition-related tasks;

    - and conducting database searches.

    - Proofreads and edits deliverable products.

    - Answers phones for Senior Executive Officers

    - Arrange travel using a proprietary database for Senior Trial Attorneys;

    - writes memos, letters,

    - creates PowerPoint Presentations,

    - generates complex spreadsheets,

    - downloads PDFs and saves to the network,

    - creates a folder on the network and unzips files.


    Qualifications:

    - At least two years of word processing experience, including one year of litigation support experience.

    - Must be able to type at a minimum rate of 65 wpm with an accuracy rate of 95%.

    - High school diploma or GED required.

    - Excellent oral and written communication skills required.

    - The ability to produce highest quality work under extreme pressure very important.  

    - Must be a US Citizen.  

    - Must be able to obtain a Public Trust Clearance.


    Ideally, you will also have:

    - Legal Secretary Certificate

    - Undergraduate Degree


    Our Commitment:

    Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.


    For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.


    Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.


    We care about our employees. Therefore, we offer a comprehensive benefits package.

    - Health, Dental, and Vision

    - Life Insurance

    - 401k

    - Flexible Spending Account (Health, Dependent Care, and Commuter)

    - Paid Time Off and Observance of State/Federal Holidays


    Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Join our team and become part of government innovation!

    Explore additional job opportunities with CGS on our Job Board:

    https://cgsfederal.com/join-our-team/

    For more information about CGS please visit: https://www.cgsfederal.com or contact:

    Email: info@cgsfederal.com



    \n


    \n
  • 6 Days Ago

C
Support Center (Service Desk) Manager
  • Contact Government Services, LLC
  • Tucson, AZ FULL_TIME
  • Support Center (Service Desk) ManagerEmployment Type: Full Time, Mid-levelDepartment: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-r...
  • 6 Days Ago

S
Executive Director
  • Southeast Arizona Health Education Center, Inc (SEAHEC)
  • Tucson, AZ FULL_TIME
  • Southeast Arizona Health Education Center (SEAHEC) Executive Director Job Announcement Our Mission: Improving border and migrant health through advocacy, education & action. The Southeast Arizona Area...
  • 4 Days Ago

P
Executive Director - Teaching and Learning Center
  • Pima Community College
  • Tucson, AZ FULL_TIME
  • The Executive Director serves as a key member of the Faculty Affairs and Development leadership team and will work closely with the AVC of Faculty Affairs, Faculty, Division Deans, CQI, Vice Provost, ...
  • 3 Days Ago

P
Executive Director - Teaching and Learning Center
  • Pima Community College
  • Tucson, AZ FULL_TIME
  • The Executive Director serves as a key member of the Faculty Affairs and Development leadership team and will work closely with the AVC of Faculty Affairs, Faculty, Division Deans, CQI, Vice Provost, ...
  • 3 Days Ago

O
Group Chief Medical Officer
  • Other Executive
  • Phoenix, AZ OTHER
  • MARKET SUMMARY: ARIZONA GROUP: Phoenix Market: Abrazo Arizona Heart Hospital (Phoenix), 59 beds, key service lines include Cardiac Imaging, Cardiac Rehab, Cardiogenic Shock, Cardiology, Cardiovascular...
  • Just Posted

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Top Contact Center Executive jobs found in Sierra Vista, AZ area

P
Certified Medication Aide (CMA) - Assisted Living
  • Prestige Care, Inc
  • Sierra Vista, AZ
  • Position Details * Salary: 16.00 - 23.50 Hourly Position Details: Status: Full-Time/Part-Time/On-Call Shift: Day/Evening...
  • 5/1/2024 12:00:00 AM

C
Medical Assistant-SVMG
  • Canyon Vista Medical Center
  • Sierra Vista, AZ
  • People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Canyon...
  • 5/1/2024 12:00:00 AM

C
Surgical Tech - Per Diem
  • Canyon Vista Medical Center
  • Sierra Vista, AZ
  • Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you ca...
  • 4/29/2024 12:00:00 AM

C
Medical Assistant-SVMG
  • Canyon Vista Medical Center
  • Sierra Vista, AZ
  • People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Canyon...
  • 4/29/2024 12:00:00 AM

G
CNA - Quiburi Mission - FT - Days (Straight Weekends)
  • Good Samaritan Society
  • Benson, AZ
  • Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to se...
  • 4/29/2024 12:00:00 AM

T
Human Resources Coordinator PT Days
  • Tenet Health
  • Nogales, AZ
  • Job Description Welcome to Carondelet Health Network, where making a real difference in people's lives is at the heart o...
  • 4/29/2024 12:00:00 AM

R
Group Home Supervisor
  • Rise Services, Inc.
  • Sierra Vista, AZ
  • RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living...
  • 4/28/2024 12:00:00 AM

C
Registered Nurse - Operating Room - Per Diem
  • Canyon Vista Medical Center
  • Sierra Vista, AZ
  • Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you ca...
  • 4/27/2024 12:00:00 AM

Sierra Vista is a city in Cochise County, Arizona, United States. As of the 2010 census the population of the city was 43,888. The city is part of the Sierra Vista-Douglas Metropolitan Area, with a 2010 population of 131,346. Fort Huachuca, a U.S. Army post, is located in the northwest part of the city. Sierra Vista, which is Spanish for "Mountain Range View", is located 75 miles (121 km) southeast of Tucson and serves as the main commercial, cultural, and recreational hub of Cochise County. Sierra Vista is located in southwestern Cochise County at 31°32′44″N 110°16′35″W / 31.54556°N 110.276...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$221,268 to $362,130
Sierra Vista, Arizona area prices
were up 2.5% from a year ago

Top Contact Center Executive in Chicago, IL
While there is no “one size fits all” solution, the key to successfully delivering results for all three concerns requires expertly combining people, processes and technology to solve these top challenges.
December 16, 2019
Top Contact Center Executive in Tacoma, WA
Everyone was frustrated, especially the call center agents.
January 17, 2020