Top Credit and Collections Executive leads the overall credit function. Develops policies regarding the investigation of customers, extension of credit lines, and collections. Being a Top Credit and Collections Executive ensures all policies are followed. May require an advanced degree. Additionally, Top Credit and Collections Executive typically reports to top management. The Top Credit and Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
This position is responsible for the management of the Collections group and to preserve TruWest Credit Union’s assets in a cost-effective manner. This position is also responsible for fostering an empowered work environment that allows staff to provide spontaneous service excellence to members, employees and business associates demonstrating the values shown on TruWest’s Vision, Mission and Values card. Follow credit union policies for compliance with all laws and regulations, specifically, but not limited to, the Bank Secrecy Act, Security Policies and Confidentiality Policies.
Qualifications:
Education: Bachelors degree; a combination of education and exceptionally strong experience may be substituted. 5 years prior collection/supervisory experience in Asset Recovery or Agency/Attorney environment.
Experience: Ability to function effectively in a highly stressful atmosphere. Must have excellent verbal and written communications and negotiations skills. Must have ability to analyze basic financial statements, possess advanced knowledge of local, state and federal regulations for consumer lending, collections/recovery industry, including Fair Debt Collection Practices Act (FDCPA), Bankruptcy and probate rules /regulations, seizure and litigation. Strong knowledge of computer software applications including Excel, Word and PowerPoint. Highly motivated, well organized and detail oriented.
Knowledge and Skills: Additionally, individual must have demonstrated management skills in the area of staff development and motivation, business development, product development and management and supervising large work groups. Requires intermediate knowledge of computer software applications including: spreadsheet, word processing and presentation applications. Requires strong working knowledge of Federal and State Regulations and lending/mortgage related products. This position may involve minimal business travel.
Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Secondary Duties and Responsibilities:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and regularly lift objects of up to 15 lbs.; use hands to handle or feel objects, tools, or controls; reach with hands and arms above shoulder height and below the waist; and talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, the ability to adjust focus; and the ability to utilize computers and focus on computer monitors for extended periods of time.
This position requires frequent travel to off-site locations and minimal travel to out of state locations. A valid driver’s license and up-to-date auto insurance are required.
This job description does not constitute an Employment Agreement. This job description does not restrict TruWest Credit Union from the ability to assign, re-assign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the credit union or department change or for other reasons deemed appropriate.