Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
GUARANTEED SERVICE is a full-service Heating, Cooling and Plumbing Company that services most of New Jersey and Staten Island. We are looking for a highly professional and efficient Customer Service Representative to join our growing team. We focus on residential, and some light commercial. We provide maintenance, service, and installation for our customers’ Heating, Cooling, Plumbing and Electrical systems.
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Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
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Work Location: In person
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0 Top Customer Service Executive jobs found in New Brunswick, NJ area