Top Customer Service Executive jobs in Roswell, NM
Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Customer Service Executive jobs
Customer Account Executive (Inside Sales)
- Comcast
-
Carlsbad, NM
FULL_TIME
-
Comcast is currently hiring for Customer Account Executives (Inside Sales) and we want you to join our REMOTE customer service team today! We offer benefits to employees on their first day of employment. The ideal candidate is someone looking for a long-term career and is eager to be a part of our growing team!
The pay is base hourly targeted commission and ranges up to $20.15 - $23.65/hour all in (base hourly pay rate ranges from $11.50 - $16/hour). Our average performers make between $40k-50k annually.
So, what is this great job? Your main responsibility will be selling Comcast products and services that are both current and emerging. You will approach sales as a way of helping our customers receive the best value for their money. You should be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. You will relate well to the customer, think and exercise sound judgment, and act responsibly in the customer’s and the company’s interest.
GREAT PERKS AND BENEFITS:- Competitive salary based on experience
- Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
- 401k available after 90 days
- Paid training
- Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.) * (Must be in a Comcast serviceable area)
- Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
- Tuition Reimbursement (where applicable)
- Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
CORE RESPONSIBILITIES:- Ability to create value around all of our products and services and tailor a package to fit our customer's needs.
- Win as a team-Relationship management skills and openness to feedback.
- Maintain a courteous and friendly attitude when interacting with customers in a constant changing environment.
- Build a positive work relationship with customers to enhance the image and public perception of a company.
- Present, promote and sell products/services using solid arguments to existing and prospective customers.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Strive to exceed overall performance goals of the organization.
- The sales representatives usually sit at workstation for a long duration using a computer and headset to interact with customers, in a call center environment.
- Ability to execute successfully on an expected call flow on every interaction.
- Interacts with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
- Elicits and records customer information and inquiries using a computerized system.
- Stays up-to-date with current and emerging communications and entertainment technologies for both the Company and its competition.
- Recognizes, conveys, promotes, and sells products and service value. Articulates our competitive advantage. Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
- Demonstrates closing techniques consistently, repeatedly, and in a timely manner.
- Demonstrates the ability to establish and maintain effective relationships with customers delivering the Comcast Quality Experience (CQE). Acts as an Ambassador for Comcast by building rapport with the customer, supporting, reassuring, and educating the customer throughout the call.
- Promotes and recommends Comcast products and services based on a logical relationship to the customer's needs and interests. Enters and confirms sales when appropriate.
- Supports Other lines of business as call volume dictates.
- Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience.
- Achieves overall performance goals of the organization.
- Attends training as required.
- Regular, consistent and punctual attendance.
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
JOB QUALIFICATION:- A high school diploma or equivalent is required
- 2-5 years of sales experience preferred
- Demonstrates the ability to work independently with little or no supervision
- In a virtual environment, Comcast requires a minimum 100mbs speed which is capable of being hard wired into the provided equipment, either through a direct wall input or your router
- Must have “home office” space in your home with the following requirements:
- Home Office Requirements:
- Have a quiet work area in a location that provides privacy from other people, activities and noise
- Have a steady work surface
- Have a comfortable chair
- Adequate lighting
- Fast and reliable internet service. If you live within the Comcast footprint, this is largely covered as part of your employee benefits.
- Home Office Requirements:
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Comcast in an EOE/Veterans/Disabled/LGBT employer
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
#ComCOEWestOthers - 26 Days Ago
Lead customer service
- Zips Car Wash
-
Roswell, NM
FULL_TIME
- Description How would you like to write your own paycheck?! Check us out at Zips Car Wash! We are hiring for hourly commission positions where theres no limit to what you can make! To be eligible for ...
- 22 Days Ago
Lead Customer Service Associate
- ZIPS CAR WASH
-
Roswell, NM
OTHER
- Job Details Job Location: NMROS SMain - Roswell, NM Position Type: Full Time Education Level: High School Salary Range: $13.00 - $17.00 Hourly Travel Percentage: None Job Shift: Any Job Category: Cust...
- 24 Days Ago
Lead customer service
- Zips Car Wash
-
Alamogordo, NM
FULL_TIME
- Description How would you like to write your own paycheck?! Check us out at Zips Car Wash! We are hiring for hourly commission positions where theres no limit to what you can make! To be eligible for ...
- 1 Day Ago
Customer service associate
- Zips Car Wash
-
Roswell, NM
FULL_TIME
- Description How would you like to write your own paycheck?! Check us out at Zips Car Wash! We are hiring for hourly commission positions where theres no limit to what you can make! To be eligible for ...
- 1 Day Ago
Customer service representative
- Circle K
-
Ruidoso, NM
FULL_TIME
- Store 2701341 : 26319 US Hwy 70, Ruidoso Downs, New Mexico 88346 Availability - Shift / Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Re...
- 4 Days Ago
Filters
- Current Active Filter
- Roswell, NM
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Top Customer Service Executive jobs found in Roswell, NM area
Delivery Driver - CDL A Required
- PepsiCo, Inc.
-
Roswell, NM
- **Delivery Driver - CDL A Required** CAROUSEL_PARAGRAPH * Roswell, New Mexico * Delivery * 5000806098106 ** Share Job** ...
- 4/30/2024 12:00:00 AM
Sales / Customer Service Representative - Roswell, GA
- Weed Man Inc
-
Roswell, NM
- Weed Man, the largest franchised lawn care company in North America and the #1 franchise in lawn care, is looking for a ...
- 4/30/2024 12:00:00 AM
Property / Site Manager
- JL Gray Company
-
Roswell, NM
- Job Title: SiteManager Work Schedule: Full or Part Time Reports To: Asset Manager Exempt Status: Non-Exempt Prepared By:...
- 4/29/2024 12:00:00 AM
Team Member Receiver - Roswell, NM
- Big R Holdings, Inc.
-
Roswell, NM
- Description Almost Anything, Big R's Got It!, and we want YOU to join the Big R Team. Are you detail oriented and organi...
- 4/29/2024 12:00:00 AM
Nurse Practitioner - WarriorVets Medical Services, PLLC - Roswell, NM
- Warrior Vets Medical Services
-
Roswell, NM
- Job Type Contract Description Nurse Practitioners and Physician Assistants: Serve Veterans and Earn Thousands Per Month ...
- 4/29/2024 12:00:00 AM
Field Sales Representative
- American Telephone and Telegraph Company
-
Roswell, NM
- Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connecte...
- 4/29/2024 12:00:00 AM
FOOD SERVICE WORKER (FULL & PART-TIME)
- Morrison Healthcare
-
Roswell, NM
- **FOOD SERVICE WORKER (FULL & PART-TIME)** * We are hiring immediately for a full-time and part-time **FOOD SERVICE WORK...
- 4/29/2024 12:00:00 AM
Lead Customer Service Associate
- ZIPS CAR WASH
-
Roswell, NM
- Job Details Job Location NMROS SMain - Roswell, NM Position Type Full Time Education Level High School Salary Range $13....
- 4/26/2024 12:00:00 AM
About Roswell, New Mexico
Roswell is a city and the seat of Chaves County in the U.S. state of New Mexico. As of the 2010 census it had a population of 48,411, making it the fifth-largest city in New Mexico. It is a center for irrigated farming, dairying, ranching, manufacturing, distribution, and petroleum production. It is also the home of New Mexico Military Institute (NMMI), founded in 1891. Bitter Lake National Wildlife Refuge is located a few miles northeast of the city on the Pecos River. Bottomless Lakes State Park is located 12 miles (19 km) east of Roswell on US 380.
The Roswell UFO incident was named after t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$215,042 to $323,313
Roswell, New Mexico area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Top Customer Service Executive do?
Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019