Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Overview:
You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!
The successful candidate will offer exceptional customer service while performing an array of transactions for our consumer finance accounts. The candidate will pass a background check and have a clean drug test.
Our company offers a competitive salary along with paid vacation and sick time, life and health insurance, and 401k. There is also opportunity to earn quarterly bonuses if requirements are met.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: 40 per week
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Work Location: In person
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0 Top Customer Service Executive jobs found in Savannah, GA area