Top Customer Service Executive jobs in West Bloomfield, MI

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

M
CMN Specialist, Customer Service
  • Medical Service Company
  • Troy, MI FULL_TIME
  • MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years!

    MSC is a 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023!
     
    MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
     
    In Addition, we are very proud to share that we have been awarded the distinguished honor of
    2021 - HME Provider of the Year! 
     
    We are hiring:  FULL TIME WITH BENEFITS!    APPLY TODAY! 
    • Competitive Pay
    • Advancement Opportunities
    • Medical, Dental & Vision Insurance
    • HSA Account w/Company Contribution
    • Pet Insurance
    • Company provided Life and AD&D insurance
    • Short-Term and Long-Term Disability
    • Tuition Reimbursement Program
    • Employee Assistance Program (EAP)
    • Employee Referral Bonus Program
    • 401k (with a matching program) / Roth IRA
    • Company Discounts
    • PayActive/On-Demand Pay 
    • Paid vacation, Sick Days, You Days and Holidays


    General:             As part of the CMN team, participates in monitoring and improving processes relative to the quality, appropriateness, and timeliness of the reimbursement information requirements of our order processing activities.
     

     

    Reports To:        Director, Revenue Qualifications

    **Starting no less than $16.50

    Responsibilities and Duties:
     
    • Review initial prescription for qualifying elements resulting in timely release of claims.
    • Complete daily follow up processes on all CMNs assigned within the WIP states/RC worklist.
    • Review possible renewal CMNs within the CMN review worklist.
    • Manages the CMN renewal process and obtains all necessary documentation.
    • Responsible for handling all outstanding held revenue related to CMNs for branches assigned.
    • Manages phone calls related to CMNs.
    • Other duties as assigned.
     
    Qualifications:
     
    Education:  Graduate of an accredited high school or GED equivalent.
     
    Experience/Knowledge/Skills/Physical Requirements:
          
    • Ability to multi-task in a fast-paced environment
    • Detail and team oriented
    • Effective communication (verbal and written) and organizational skills
    • Proven computer proficiency, the use of multiple applications simultaneously
    • Knowledge of the HME/DME industry is preferred

  • 25 Days Ago

M
Case Management Specialist, Customer Service
  • Medical Service Company
  • Troy, MI FULL_TIME
  • MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years! MSC is a 12-Time recipient of the prestigious NorthCoast...
  • 1 Month Ago

U
Sales Account Executive - Oakland County
  • United Parcel Service
  • MADISON HEIGHTS, MI FULL_TIME
  • Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovat...
  • 3 Days Ago

R
Data Entry - Customer Service - Full time Day Hours
  • Records Deposition Service
  • Southfield, MI FULL_TIME
  • **This is a temp-to-hire position** **Hybrid - Remote 2 days a Week** RDS is a record procurement company that has an open position for an Order Processing Specialist. RDS assists attorneys in every t...
  • 18 Days Ago

R
Data Entry - Customer Service - Full time Day Hours
  • Records Deposition Service
  • Detroit, MI FULL_TIME
  • **This is a temp-to-hire position** **Hybrid - Remote 2 days a Week** RDS is a record procurement company that has an open position for an Order Processing Specialist. RDS assists attorneys in every t...
  • 19 Days Ago

C
Material Handler with Hi-lo experience
  • Customer Air Filters
  • Mount Clemens, MI FULL_TIME
  • The Rando department is a very unique area and has the responsibility of turning carbon and polyester fibers into air filters for HVAC and other industries.D-Mark has been in business for over 50 year...
  • 21 Days Ago

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0 Top Customer Service Executive jobs found in West Bloomfield, MI area

W
Customer Service Representative
  • Walmart
  • Farmington, MI
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/29/2024 12:00:00 AM

A
Private Client Service Associate
  • Alexander Legacy Private Wealth Management
  • Detroit, MI
  • Job Description Job Description We are looking for a Rockstar that loves going above and beyond to provide a stellar cli...
  • 4/28/2024 12:00:00 AM

C
Customer Service Sales Representative
  • Concentrix
  • Farmington, MI
  • Job Title: Senior Advisor, Sales Job Description Are you looking for a career change with a forward-thinking global orga...
  • 4/28/2024 12:00:00 AM

C
Customer Service Representative
  • Confidential
  • Farmington, MI
  • Position Summary: This position is accountable for providing quality customer service by interacting with customers, com...
  • 4/28/2024 12:00:00 AM

A
Senior Rep, Customer Service (TMS) (1st Shift) - Farmington Hill MI
  • APL Logistics
  • Farmington, MI
  • Job Description Senior Rep, Customer Service (TMS) (1st Shift) - Farmington Hill MI - ( 2200008M ) **Description** This ...
  • 4/28/2024 12:00:00 AM

C
Financial Advisor
  • Carson Wealth
  • Farmington Hills, MI
  • Job Description Job Description Who we are: Welcome to Carson Wealth. Where integrity meets expertise in the world of we...
  • 4/27/2024 12:00:00 AM

T
Client Service Associate
  • TalentWealth
  • Northville, MI
  • TalentWealth Recruiting, a boutique financial services recruiting firm, is recruiting for an exciting opportunity. An in...
  • 4/25/2024 12:00:00 AM

K
Client Service Specialist
  • Kaizen Financial Group
  • Shelby Township, MI
  • Job Description Job Description It is time to explore new challenges in your career. Kaizen Financial Group is an indepe...
  • 4/25/2024 12:00:00 AM

West Bloomfield is sometimes referred to by its residents as the "lake township of Oakland County", being heavily dotted with small and medium-sized lakes. Cass Lake, the largest lake in the county, is in part of West Bloomfield, and Pine Lake, which has a private country club on its shore, is only a few miles away from Cass and lies completely within West Bloomfield. In addition, directly west of Pine Lake is Orchard Lake, which also has a private country club on its shore. Orchard Lake is surrounded by the city of Orchard Lake Village. Several smaller lakes are scattered around these larger...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$246,750 to $370,993
West Bloomfield, Michigan area prices
were up 1.2% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019