Top Patient Care Services Executive directs, plans, develops, and implements patient care programs and services. Creates and implements policies and procedures for care delivery. Being a Top Patient Care Services Executive manages all clinical patient care functions including nursing services, and ancillary services such as radiology, laboratory, pharmacy, rehabilitation and social services. Monitors the performance of patient care services, benchmarks the performance against government agency standards, and implements changes as necessary. Additionally, Top Patient Care Services Executive assists top management in resolving operational issues and developing strategic plans for improved patient care. Typically requires an advanced degree. Typically reports to top management. The Top Patient Care Services Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Patient Care Services Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
Patient Care Coordinator
FullTime Benefits Eligable
Siler City Community Health Center
JOB SUMMARY
Will be cross-trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service.
MINIMUM QUALIFICATIONS
Education: High school diploma.
Experience: One to two years of customer service or health care experience preferred. Excellent communication skills required.
PATIENT POPULATION SERVED
Pediatric, Adolescent, Adult, Geriatric (Diverse).
PHYSICAL DEMANDS/ WORKING CONDITIONS
Ability to maneuver physically, lift moderate amounts, sit and stand, reach upward with a normal range of motion.
JOB RESPONSIBILITIES
Check in patients including gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records system
Assures completion of the registration process
Check-out patients and complete necessary close documentation
Answer center telephone calls in a timely, professional and efficient manner
Demonstrates an understanding of HIPAA and release of medical information
Pull and file medical records as needed
Refer patients to external specialty practices as necessary
Schedule patient appointments
Work in coordination with the Site Director and the Center Manager to correct denied claims and assure a minimal individual error rate
Attend Center staff meetings and other corporate training/meetings as required
Administrative Duties – All other duties as assigned.
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