Top Product Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Product Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Product Support Executive typically reports to top management. The Top Product Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Product Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
ALAMANCE-BURLINGTON SCHOOL SYSTEM
POSITION DESCRIPTION
POSITION TITLE |
Executive Director - Office Support |
SCHOOL/DEPARTMENT |
Academics |
SALARY |
Salary Grade 63 |
FLSA STATUS |
Exempt |
REPORTS TO |
Supervisor of Elementary Schools |
SUPERVISES |
None |
WORK WEEK SCHEDULE |
Monday – Friday |
WORK HOURS |
40 |
NUMBER OF MONTHS PER YEAR |
12 |
POSITION PURPOSE:
The Executive Director Office Support is responsible for clerical support of a general nature as needed in direct support of the Supervisor of Elementary Schools. This position is also required to carry out designated administrative assistant and clerical responsibilities assigned with limited supervision with high levels of accuracy, confidentiality, and professionalism.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES:
CERTIFICATION AND LICENSE REQUIREMENTS:
PREFERRED QUALIFICATIONS:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
WORKING CONDITIONS |
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PHYSICAL DEMANDS |
Work is considered light physical work requiring the exertion of up to 20 pounds of force. |
WORK ENVIRONMENT |
Employees in this position are required to work in indoor and outdoor environments, and come into direct contact with ABSS staff, students and the public. |
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ACKNOWLEDGEMENTS |
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The following signatures acknowledge that the supervisor has verified the accuracy of the position description, has discussed position requirements with the employee, and has advised the employee of work performance expectations |
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Reviewed by: Employee's Signature |
Date |
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Approval by: Supervisor's Signature |
Date |
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The completed and signed position description shall be maintained at the employee’s work location, shall be reviewed with the employee by his or her immediate supervisor, should be revised as required, and shall serve as the basis for all required evaluations. |
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, any time.
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