Top Product Support Executive jobs in Greensboro, NC

Top Product Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Product Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Product Support Executive typically reports to top management. The Top Product Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Product Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Executive Director - Office Support
  • Alamance-Burlington School System
  • Burlington, NC FULL_TIME
  • ALAMANCE-BURLINGTON SCHOOL SYSTEM

    POSITION DESCRIPTION

    POSITION TITLE

    Executive Director - Office Support

    SCHOOL/DEPARTMENT

    Academics

    SALARY

    Salary Grade 63

    FLSA STATUS

    Exempt

    REPORTS TO

    Supervisor of Elementary Schools

    SUPERVISES

    None

    WORK WEEK SCHEDULE

    Monday – Friday

    WORK HOURS

    40

    NUMBER OF MONTHS PER YEAR

    12

     

    POSITION PURPOSE:

     

    The Executive Director Office Support is responsible for clerical support of a general nature as needed in direct support of the Supervisor of Elementary Schools. This position is also required to carry out designated administrative assistant and clerical responsibilities assigned with limited supervision with high levels of accuracy, confidentiality, and professionalism.  

     

    MINIMUM QUALIFICATIONS:

     

    • High School Diploma or equivalent and two-years related work experience OR Associate’s Degree and two years of working experience
    • Equivalent combination of training and experience will be considered qualifying.

     KNOWLEDGE, SKILLS, AND ABILITIES: 

    1. Ability to work independently and problem solve as necessary
    2. Ability to communicate effectively in writing and when speaking
    3. Ability to use a variety of computer programs to complete necessary reports/functions
    4. Ability to speak to individuals or groups of people with poise, voice control and confidence
    5. Ability to respond adequately to inquiries or complaints
    6. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form
    7. Ability to take initiative and think critically, not just giving and receiving instructions.
    8. Ability to perform tasks and responsibilities under stress, deal with persons acting under stress and adapt when confronted with emergency situations.
    9. Sensitive to cultural differences among individuals and groups of persons.
    10. Ability to operate/use a variety of job specific machines/equipment
    11. Maintains confidential records and files of employees and system.

     

    EDUCATION, TRAINING, AND EXPERIENCE:

    •  High School Diploma or equivalent and two-years related work experience OR Associate’s Degree and two years of working experience

     CERTIFICATION AND LICENSE REQUIREMENTS:

     

    • Must possess a valid driver’s license issued by the NC Department of Motor Vehicles

      

    PREFERRED QUALIFICATIONS:

     

    • Bachelor’s degree from an accredited institution in the area of personnel management, human resources, public relations, or comparable experience
    • At least 3-5 years’ experience relevant for the position
    • NC Notary

      

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Works with direct supervisor to oversee budget and submit reports as directed by assigned deadlines
    • Prepare and process PO’s for all supplies, good & materials as needed
    • Administration Staffing (assist with scheduling interviews, processing paperwork and updating information as needed)
    • Update missing documents on spreadsheet
    • Coordinate printing, marketing, supply orders
    • Manage the calendar to maintain a schedule of appointments in order to plan for conferences, interviews and meetings
    • Schedule, coordinate, budget development and other clerical functions as assigned
    • Prepare and review reports as assigned
    • Obtain, gather and organize pertinent data as needed and transpose it to a useable format
    • Receive, process, and distribute all incoming mail or the department
    • Intake all phone calls through the main line, transcribe and deliver messages
    • Ensure data integrity maintained within all data management systems and databases
    • Ensure departmental files maintained in confidential manner
    • Coordinate with payroll or other departments to verify budget codes or any other variables are that may be incorrect or missing
    • Scan records and documents into the appropriate software systems, and work with corresponding departments as appropriate according
    • Assist incoming visitors with answering questions, inquiries and requests for information and services
    • Other related duties as assigned

     

    WORKING CONDITIONS

    PHYSICAL DEMANDS

    Work is considered light physical work requiring the exertion of up to 20 pounds of force.

     

    WORK ENVIRONMENT

    Employees in this position are required to work in indoor and outdoor environments, and come into direct contact with ABSS staff, students and the public.

     

    ACKNOWLEDGEMENTS

    The following signatures acknowledge that the supervisor has verified the accuracy of the position description, has discussed position requirements with the employee, and has advised the employee of work performance expectations

     

     

    Reviewed by: Employee's Signature

    Date

     

     

    Approval by: Supervisor's Signature

    Date

     

    The completed and signed position description shall be maintained at the employee’s work location, shall be reviewed with the employee by his or her immediate supervisor, should be revised as required, and shall serve as the basis for all required evaluations.

     

     

    DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, any time.

     

  • 7 Days Ago

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Executive Director - Office Support
  • Alamance-Burlington School System
  • Burlington, NC FULL_TIME
  • ALAMANCE-BURLINGTON SCHOOL SYSTEM POSITION DESCRIPTION POSITION TITLE Executive Director - Office Support SCHOOL/DEPARTMENT Academics SALARY Salary Grade 63 FLSA STATUS Exempt REPORTS TO Supervisor of...
  • 7 Days Ago

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Product Demonstrator Part Time
  • Product Connections
  • Greensboro, NC PART_TIME
  • Job PostingOverview Weekly PayFlexible Schedule Fun Work Environment Career Advancement OpportunitiesOnline and/or on-the-job training This part time associate samples products for suppliers within a ...
  • Just Posted

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EXECUTIVE DIRECTOR- IT SECURITY AND SUPPORT
  • Guilford County Schools
  • Greensboro, NC FULL_TIME
  • JobID: 35448 Position Type: Administration - Central Office Date Posted: 7/31/2023 Location: TECHNOLOGY SERVICES Date Available: 07/31/2023 Fair Labor Standards Act Classification: Exempt Position Ter...
  • 1 Month Ago

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Customer Service/Product Support (Temporary)
  • Five Star Call Centers
  • Remote, NC TEMPORARY
  • We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high...
  • Just Posted

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Product Support Inside Sales Rep
  • Carolina CAT - Construction
  • Greensboro, NC FULL_TIME
  • Join the Carolina Cat Team As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customer...
  • 15 Days Ago

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0 Top Product Support Executive jobs found in Greensboro, NC area

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Manufacturing Engineer, Production Support
  • Honda Aircraft Company
  • Greensboro, NC
  • General Summary: This position serves to develop solutions for production problems relating to manufacturing processes w...
  • 4/26/2024 12:00:00 AM

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Epoxy Coating Chemist
  • Thomas Brooke International
  • Greensboro, NC
  • The Opportunity Outstanding career opportunity: division of Fortune company at brand-new R&D Center of Excellence in Gre...
  • 4/26/2024 12:00:00 AM

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Manufacturing Engineer, Production Support
  • Honda Aircraft Company
  • Greensboro, NC
  • General Summary: This position serves to develop solutions for production problems relating to manufacturing processes w...
  • 4/25/2024 12:00:00 AM

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Production Support Analyst
  • apexanalytix
  • Greensboro, NC
  • A snapshot of what you would do: The key function of the Production/Application Support Analyst 1 is to provide technica...
  • 4/24/2024 12:00:00 AM

S
Manufacturing Engineer (Production Support)
  • STS Technical Services
  • Greensboro, NC
  • STS Technical Services is hiring a Manufacturing Engineer in Greensboro, North Carolina. Job Description: The Manufactur...
  • 4/24/2024 12:00:00 AM

T
Epoxy Coating Chemist
  • Thomas Brooke International
  • Greensboro, NC
  • The Opportunity Outstanding career opportunity: division of Fortune company at brand-new R&D Center of Excellence in Gre...
  • 4/24/2024 12:00:00 AM

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Outside Sales Executive
  • Charter Industries
  • Greensboro, NC
  • About us We are headquartered in Grand Rapids, Michigan, Charter Industries' 200 employees serve over 4,000 customers ac...
  • 4/24/2024 12:00:00 AM

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Production Support Analyst
  • Apexanalytix
  • Greensboro, NC
  • A snapshot of what you would do: The key function of the Production/Application Support Analyst 1 is to provide technica...
  • 4/22/2024 12:00:00 AM

Greensboro (/ˈɡriːnzbʌroʊ/ (listen); formerly Greensborough) is a city in the U.S. state of North Carolina. It is the 3rd-most populous city in North Carolina, the 68th-most populous city in the United States, and the county seat and largest city in Guilford County and the surrounding Piedmont Triad metropolitan region. As of the 2010 census, the city population was 269,666, and in 2015 the estimated population was 285,342. Three major interstate highways (Interstate 40, Interstate 85, and Interstate 73) in the Piedmont region of central North Carolina were built to intersect at this city. In ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Product Support Executive jobs
$215,796 to $349,364
Greensboro, North Carolina area prices
were up 1.5% from a year ago

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Production support is the practice of supporting the IT systems/applications.   A production support executive receives requests from end-users and analyzes these requests and responds to the end user with a best possible solution.
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