Top Product Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Product Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Product Support Executive typically reports to top management. The Top Product Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Product Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Title: Product Support Branch Manager
Location: Somerset, PA
Job Desc/Summary: Direct and coordinate the activities of the branch's Parts and Service departments and Warehouse in order to obtain optimum efficiency, economy of operations and maximum profits; superior customer service skills.
Manage all aspects of parts inventory including purchasing; ordering, shipping, and maintaining correct levels of inventory. Ensure check ins/outs, PM schedules, and work orders are processed within established guidelines.
Required Qualifications: High school diploma or equivalent required, plus 5 years' related manufacturer and/or distributor experience. Prior supervisory/foreman experience, including training, scheduling, managing techs preferred. Technical competence with mechanical functions, specialized equipment repair and service writing; interpersonal skills, computer and systems proficiency required. Bachelor's degree or military training a plus.
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0 Top Product Support Executive jobs found in Johnstown, PA area