Total Quality Administrator administers the organization's total quality programs and processes. Develops data collection processes to produce metrics used in the auditing and analysis of processes. Being a Total Quality Administrator tracks and measures quality results. Contributes to training and development of teams to guide continuous improvements. Additionally, Total Quality Administrator incorporates methodologies such as Six Sigma, Lean, or Kaizen in total quality activities. Typically is certified as Green Belt. Typically requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Total Quality Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Total Quality Administrator typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Employment Type: Full time
Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.
Position Responsibilities:
· Meeting and greeting customers
· Managing technician workflow
· Recommending services to customers
· Ordering parts and inventory
· Keeping customers updated on the status of their vehicles' repairs
· Managing and tracking lead counts as well as customer satisfaction ratings
· Generating and closing sales
· Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product
What We Offer:
· Competitive Compensations package
· Ongoing training and field support
· Daytime work hours
· Paid time off
· Growth opportunity
JOB REQUIREMENTS
· Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success. Transmission sales is a big plus.
· Excellent one time closing skills
· Strong commitment to customer service and relationship building
· Ability to communicate and use interpersonal skills at a sustained high level
· Capable of multi-tasking and executing in a fast paced environment
· Honest, goal-oriented and energetic team player
· Must have valid driver's license
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0 Total Quality Administrator jobs found in Lawton, OK area