Total Quality Management Senior Manager jobs in Boise, ID

Job description

Key Responsibilities

Responsible for daily store management and employee supervision;

Facilitate training for all new hires and also provide continual training for existing employees;

Represents the company in a professional, helpful and friendly manner;

Assists customers with product inquiries and sales;

Meets weekly sales & productivity objectives;

Sells additional products through suggestive selling;

Pitches monthly sales promotions;

Captures all necessary information to support or direct mail efforts;

Assists in inventory control and prevent shrinkage;

Maintains store cleanliness and order;

Advises when stock is in low supply;

Learns product line;

Attends product training sessions;

Projects professional image and enthusiastic floor presence;

Cooperates with management and coworkers;

Follows company policies and procedures;

Maintains excellent attendance and punctuality;

Communicates accurate information;

Strives to increase personal productivity;

Responds immediately to customer requests / messages;

Provides flexibility on shift hours, lunch schedule and overtime requests;

Supervisory Responsibilities

This position directly supervises non-supervisory personnel and carries out supervisory responsibilities in accordance with Total Offroad policies and applicable laws. Ensures all Company Policies and Procedures are followed.

Minimum Requirements

Physical Demands

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals;

Ability to write routine reports and correspondence;

Ability to speak effectively to both employees and Customers;

Ability to calculate figures and amounts such as discounts, commissions, percentages and interest;

Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form;

Ability to deal with problems involving several concrete variables in standardized situations;

Commitment to providing Customer service that makes our Customers want to shop with us again;

Ability and willingness to move with purpose and a strong sense of urgency;

Ability to work weekends on a regular basis;

Ability to preserve confidentiality of information;

Accuracy and attention to detail;

Ability to organize and prioritize a variety of tasks/projects;

Familiarity with industry/technical terms and processes;

Ability to work within set time frames and fixed deadlines;

Consumer sales experience in a retail environment;

Automotive Experience preferred but not required;

Knowledge of 4-Wheel/Off Road Product is a must;

Walk up to 5 hours without a break; up to 12 hours a day;

Talk and hear;

Use hands to finger, handle and/or feel objects, tools or controls;

Lift up to 50 pounds up to 3 feet and carry for a distance of 500 feet;

Push up to 25 pounds for a distance of 3 feet;

Pull up to 25 pounds for a distance of 3 feet;

Frequently required to do the following activities:

Dynamically stand up to 5 hours without a break; up to 12 hours a day;

Reach up and out with hands and arms;

Lift up to 50 pounds up to 4 feet and carry for a distance of 500 feet;

Operate machinery;

Occasionally required to do the following activities:

Sit up to 2 hours without a break; up to 8 hours a day;

Climb stairs and/or ladders;

Balance;

Twist upper torso;

Stoop, kneel, crouch, and/or crawl;

Lift up to 100 pounds up to 3 feet and carry for a distance of 3 feet;

Rarely required to do the following activities:

Lift up to more than 100 pounds up to 3 feet and carry for a distance of 3 feet

In addition to a great compensation plan, we offer a wide range of benefits, including: medical & dental insurance; vision plan; 401(k) Plan; employee purchase program; and many other perks.

Job Type: Full-time

Salary: $60,000.00 - $110,000.00 per year

Benefits:

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Experience level:

5 years

Shift:

Day shift

Weekly day range:

Every weekend

Monday to Friday

Ability to commute/relocate:

Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $60,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Ability to Relocate:

• Boise, ID 83709: Relocate before starting work (Required)

Work Location: In person