Trial Support Services Manager jobs in Great Falls, MT

If you have a passion for serving Veterans and a background in social work, consider becoming a Great Plains Veterans Services Center (GPVSC) Veterans Support Services Manager.

JOB OVERVIEW

Under the GPVSC Executive Director's direction, the Veterans Support Services Manager oversees the Veterans Support Services (VSS) program, ensuring its alignment with the mission of the GPVSC and adherence to relevant laws and regulations. This position involves supervising staff, managing case management services, and representing the VSS program in the community.

The position may be located in Box Elder, Ft. Belknap or Browning and may be a hybrid combination of in-person and virtual, remote work. Job duties include but are not limited to:

• Supervise staff, establish schedules, and review timesheets.
• Provide program leadership, staff training, and performance evaluations.
• Ensure accurate documentation of program activities and client interactions.
• Conduct programmatic and administrative case reviews for quality assurance.
• Establish outcome monitoring systems for continuous improvement.
• Collaborate with GPVSC administration to develop program policies and goals.
• Advocate for Veterans’ access to VA programs and services.
• Conduct home visits and organize educational workshops for Veterans and families.

KNOWLEDGE, SKILLS, and ABILITIES

• Ability to direct remote staff.
• Maintain professionalism in challenging situations with empathetic listening skills.
• Establish and maintain effective relationships with Veterans and community partners.
• Adhere to required administrative policies and procedures.
• Proficiency in coordinating services and providing technical assistance.
• Familiarity with VA processes and local resources related to job services.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in social work, psychology, or related field (master’s in social work preferred); or
• Five years of experience in social services case management or other directly related area, or
• Must hold a Montana driver's license with no restriction or obtain one within 60-90 days.

Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work will be considered on a case-by-case basis.

The Great Plains Veterans Services Center may provide a training assignment for chosen candidates who do not meet minimum qualifications. Employees in training assignments may be paid a lower starting wage. Conditions of the training assignment will be stated in writing at the time of hire.

PHYSICAL DEMANDS and WORKING CONDITIONS

• Must be able to work on a computer for up to 8 hours per day.
• Frequent interactions with clients, community members and GPVSC staff.
• Day travel required to reach Veterans.

ADDITIONAL INFORMATION

• Benefits include SEP retirement plan, paid time off and holidays, dental, vision, accident, short-term and long-term disability, and life insurance. Health insurance not provided.
• Successful applicants are subject to drug testing, and criminal history checks.

The Great Plains Veterans Services Center may provide a training assignment for chosen candidates who do not meet minimum qualifications. Employees in training assignments may be paid a lower starting wage. Conditions of the training assignment will be stated in writing at the time of hire.

To apply, please send cover letter, resume and completed application form electronically by copying and pasting this link: https://wkf.ms/3wOoOnF or by mail to Attn: Veterans Support Services Program Manager, PO Box 1251, Helena, MT 59624. First review of applications will be June 17, 2024. If you are a Veteran and wish to claim a Veteran’s preference, please include a DD214 or other supporting documentation. If you wish to claim American Indian preference, please include a current Tribal ID or other enrollment documentation. Call or email Casey with questions or to get an application at 406-442-4934 or cdasilva@cmsmontana.com.

Great Plains Veterans Services Center is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $50,502.40 per year

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Browning, MT 59417: Relocate before starting work (Required)

Work Location: Hybrid remote in Browning, MT 59417