User Liaison jobs in Springfield, IL
User Liaison serves as a liaison between systems personnel and end users, such as a client or business unit. Provides systems analysis to ensure the needs of the user are met. Being a User Liaison may assist in system implementation or training. May require a bachelor's degree in area of specialty. Additionally, User Liaison typically reports to a manager or head of a unit/department. To be a User Liaison typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Recently Added User Liaison jobs
User Experience Developer
- Memorial Health
-
Springfield, IL
FULL_TIME
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Overview
Memorial Health is looking for a talented UX Developer to join our design and development team. In this role, you will be responsible for creating intuitive, engaging, and user-centered digital experiences. You will collaborate with designers, product managers, and developers to transform wireframes and prototypes into responsive, accessible, and visually appealing interfaces. Key responsibilities include translating design concepts into front-end code, optimizing user interactions, and ensuring seamless functionality across devices and browsers.
*This role can work 100% remote in the following states Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio and Wisconsin*
Qualifications
Education:
- Bachelor’s degree in computer science or other related field is required. Relative work experience may be considered in lieu of Bachelor’s degree. Three to four years technical experience in custom development, particularly in specific areas such as SharePoint, Web Applications, and/or Mobile development platforms.
Experience:
- Three or more years experience in application development or other similar experience required.
Other Knowledge/Skills/Abilities:
- Proficiency with computer systems. Basic understanding of databases, knowledge of interfaces, networks, and hardware required. Programming skills required.
- Demonstrated problem solving skills and ability to consistently exercise sound judgment and initiative in very stressful situations required. Ability to effectively manage competing priorities essential.
- Demonstrated ability to communicate effectively with all levels of staff both inside and outside of IT.
- Understand client requirements and how they translate in application features.
- Demonstrated dedication to a positive attitude, strong customer service support.
- Demonstrated ability to convey technical knowledge in both written and verbal format. Formal presentation skills required.
- Demonstrated ability to work effectively in a team environment is required.
- Demonstrated ability to execute projects from start to finish including the development, measurement and reporting of key performance indicators and commitment to continuous quality improvement.
- Ability to work in fast paced stressful situations and remain composed.
- Availability for evening and weekend “on call” as required for 24 hour, 7 day a week support of systems.
Responsibilities
- Assists in developing, modifying, and administering an array of custom solutions including, but not limited to the SharePoint environment of sites and applications.
- Assists in design, maintenance, and support of complex applications for use at the relevant hospital organizations.
- Develops documentation to effectively communicate and analyze the information flow related to the delivery of quality applications.
- Serve as the first-line support for maintenance of assigned systems.
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
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- SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.
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- COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude.
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- QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
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- EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.
- Assists manager, change management team, and support teams to progress environments and code across environments. Assists in the coordination of test plans and identifies issues of the application prior to implementation in a production environment.
- Work with various teams to identify project risks and provide resolution to understand and implement solution integration points.
- Assist in resolution of help desk issues of low to medium complexity.
- Assists with coordination of system installations, updates or problem resolution which impacts system performance between the hardware and application vendor.
- Actively participate in change management processes at application and departmental levels.
- Assists with upgrades, installations, etc. including project planning and scheduling of project activities in coordination with system users, vendors, coordinating projects, and Information Technology personnel.
- Evaluates existing applications to reprogram, update and add new features.
- Designs creative prototypes according to specifications.
- Collaborates with a team of IT professionals to set specifications for new applications.
- Participates in professional development opportunities.
- Work with MHS at all levels and departments and be able to manage situations appropriately.
- Monitors all assigned systems and documents performance, reacts to degradation of service through coordination with affected departments and recommends alternatives to existing system configuration.
- Subject to call back at all times. Must be available to support the organization and staff as necessary particularly in crisis or downtime situations as necessary.
- Through personal motivation, achieve results personally and through others particularly related to providing exceptional customer service.
- Coordinates, accomplishes or supervises the activities of a project team in the performance of the tasks associated with system development including the system design, administration, testing, installation and ongoing system support.
- Assist in developing and implementing departmental policies and procedures designed to meet customer requirements consistently and appropriately.
- Manage time appropriately in order to meet assigned goals.
- Support development and achievement of departmental goals and initiatives in positive constructive manner at all times. Develop and achieve personal goals annually.
- Work constructively with user communities to proactively identify areas for service enhancements throughout IT.
- Develop positive relationships with others to continuously support the mission, vision and strategic goals of MHS. Develop creative solutions to ensure uninterrupted service and support of development activities whenever possible.
- Proactively monitor industry development to ensure MHS is positioned to be a leading organization in areas under direct control and throughout IT. Identify creative solutions to problems and opportunities to enhance our value to the organization.
- Embrace change to improve results. Expect and require exceptional performance of self and others. Solicit user feedback routinely to ensure we are meeting expectations and to proactively identify areas for continued improvement.
- Serves as coordinator for disaster recovery on responsible systems.
- Follow all security policies and ensure that any improvements in system security are identified and addressed in a timely and appropriate manner.
- Maintain an excellent rapport with patients, visitors, physicians and fellow employees.
- Performs other related work as required or requested.
- 2 Months Ago
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Donation Liaison
- Gift of Hope
-
Springfield, IL
FULL_TIME
- Overview Gift of Hope is proud to serve as the federally designated not-for-profit organ procurement organization (OPO) that coordinates organ and tissue donation and provides compassionate service to...
- 1 Month Ago
Senior User Support Specialist II
- CGS Federal (Contact Government Services)
-
Springfield, IL
FULL_TIME
- Employment Type: Full Time, Senior-levelDepartment: Information TechnologyCGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for...
- 3 Days Ago
Donation Liaison - Springfield, IL
- Gift Of Hope
-
Springfield, IL
FULL_TIME
- Company DescriptionGift of Hope is proud to serve as the federally designated not-for-profit that coordinates organ and tissue donation and provides compassionate service to families of donors in the ...
- 9 Days Ago
Life Skills Liaison
- Dove, Inc.
-
Decatur, IL
FULL_TIME
- Homeward Bound ProgramLife Skills Liaison Job DescriptionJOB SUMMARYThe Dove, Inc. Life Skills Liaison ensures program participants receive training and employment skills necessary to enhance employab...
- 2 Days Ago
Legislative Liaison (EA III)
- Illinois Secretary of State
-
Springfield, IL
FULL_TIME
- Office of the Illinois Secretary of State Alexi GiannouliasJob Title: Legislative Liaison - Executive Assistant IIIDivision: Legislative AffairsUnion: N/ALocation: 501 S 2nd St, Springfield, IL - Sang...
- 17 Days Ago
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0 User Liaison jobs found in Springfield, IL area
Technical Support Specialist II
- Memorial Health
-
Springfield, IL
- Overview: The ultimate goal is to provide quality customer service to enhance the quality of patient care. Under general...
- 12/12/2024 12:00:00 AM
Product Manager
- Evolent Health
-
Springfield, IL
- **Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with...
- 12/12/2024 12:00:00 AM
Central Supply Coordinator, Onsite
- Hopedale Medical Complex
-
DELAVAN, IL
- JOIN THE BEST. TO BE THE BEST. HMC Offers: Excellent benefits Quality childcare located in HMC Wellness Center membershi...
- 12/11/2024 12:00:00 AM
Associate Software Engineer - Technology Integrations
- Marriott
-
Springfield, IL
- Job Number 24154531 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethe...
- 12/10/2024 12:00:00 AM
Process and Analytics Credit Analyst - Decatur, IL
- Hiring Now!
-
Decatur, IL
- Job Description Process and Analytics Credit Analyst - Decatur, ILPosition Summary:The successful candidate will be a me...
- 12/10/2024 12:00:00 AM
Senior Software Engineer - Mobile - Android
- Marriott
-
Springfield, IL
- Job Number 24120355 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethe...
- 12/8/2024 12:00:00 AM
About Springfield, Illinois
Springfield is the capital of the U.S. state of Illinois and the county seat of Sangamon County. The city's population of 116,250 as of the 2010 U.S. Census makes it the state's sixth most populous city. It is the largest city in central Illinois. As of 2013, the city's population was estimated to have increased to 117,006, with just over 211,700 residents living in the Springfield Metropolitan Statistical Area, which includes Sangamon County and the adjacent Menard County.
Present-day Springfield was settled by European Americans in the late 1810s, around the time Illinois became a state. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for User Liaison jobs
$70,187 to $91,612
Springfield, Illinois area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a User Liaison do?
User Liaison in Fort Wayne, IN
Based on our compensation data, the estimated salary potential for User Liaison Coordinator will increase 16 % over 5 years.
February 27, 2020
User Liaison in Chico, CA
Professional association CEOs, deans, assistant deans, directors of admissions/enrollment and directors of marketing attend the Liaison User Conference to share their learnings, celebrate their successes and strategize new approaches to engaging today’s prospective students — and tomorrow’s workforce.
January 31, 2020
User Liaison in Fort Myers, FL
Thomas Lindner is the Liaison for users requiring help from the Science Technology Department e.g.
January 12, 2020