User Liaison jobs in Trenton, NJ

Please note: Radwell does not offer employment sponsorship. Candidates that require sponsorship at any point will not be considered.

Please note: Candidates that wish to work remote/hybrid will not be considered.

Overview

Job Title: IT UX/UI

Schedule: Monday - Friday 8am - 5pm

Location: On site (Willingboro, NJ or Chicago, IL)

Who We Are

At Radwell, we’ve been shaping a brighter future for industry since 1979. As a global leader in MRO (Maintenance, Repair, and Operations) and Automation solutions, we’re committed to providing top-notch services to our customers. We help customers minimize their downtime and costs while maximizing performance, supplying new and pre-owned parts, including obsolete and hard-to-find items. Additionally, our sophisticated repair technicians can repair customer’s parts and get those back into production quickly. Our headquarters in Willingboro, NJ, serves as the hub for our operations with locations throughout the United States, Canada, Mexico, and Europe. Come challenge yourself and be a part of our rapid growth story. Join our fast-moving, innovative, and collaborative teams!

Our IT Team

Radwell’s Technology Team owns large-scale e-commerce websites and offline channels where our customers can find, purchase, and/or service their critical parts that keep their plants running. Our internal applications support customer’s journey with their selling to us, buying process, and procurement. As an IT UX/UI, you’ll have ownership of the UX/UI roadmap, goals, and business IT metrics on key aspects of our technology presence.

The position is full-time onsite at our Headquarters in Willingboro, NJ or could be based at our location in Chicago, IL.

Responsibilities

The day-to-day activities of an IT UX/UI will vary significantly as you collaboratively work across many teams across the globe. Some of the opportunities include:

• Work closely with product, IT, all level of stakeholders to brainstorm and co-create ideas, approaches, and solutions.
• Create wireframes, prototypes, and low/high-fidelity designs using Figma, along with our established and maintain Design System.
• Ensure that designs follow best practices and use research & testing to inform and validate.
• Apply and validate all designs comply with ADA/WCAG standards for accessibility.
• Contribute building online and offline applications (internal & external).

Preferred Qualifications

• 4 years of experience designing IT products (web, mobile, desktop apps).
• Deep level of understanding in Design and UX disciplines in web, mobile web, desktop and mobile apps.
• Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies like: Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc.
• Advanced skills evaluating accessibility within industry standards (WCAG and ADA).
• Experience with industry standard design and research tools (Adobe CC, Sketch, Figma, InVision, User testing).
• Experience in designing, building, and managing a Design System.
• Strong communications and organizational skill.

Physical demands

This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, mouse).