Utilization Review Manager - Home Care jobs in Anderson, SC

Job Title: Home Care Office Manager

Program: Home Care

Definition: An Office Manager is an individual who handles the daily operations of the business function.

We are looking for an Office Manager. The candidate should be able to work autonomously on a day-to-day bases with leadership capabilities. We would also like the candidate to have innovative acumen. In addition the candidate must be knowledgeable of SCDHHS CLTC Home Care services and business office processes. Experienced in managing, monitoring and carrying out task on the SCDHHS CLTC Phoenix portal, SC Medicaid Portal and DDSN.

Duties/Responsibilities

· Extends professional interpersonal skills when interacting with employees, participants, participants’ families, visitors, and coworkers confidentially.

· Respond to referrals coming from the Phoenix portal. Scheduling services for clients providing leadership to caregivers.

· Conduct and facilitate daily operations of the Home Care organization.

· Facilitate and coordinate quality assurance and quality improvement strategies based on components pertaining to resident satisfaction, employee satisfaction, process/system refinement, and financial impact.

· Conducts and schedule training, in-service, enforces compassion, positivity, respectful communication, responsibility, trust, community, safety, respect, teamwork, partnership, service, integrity and efficiency responsibility.

· Report accurate and important information to facilitate effective and efficient client’s participation.

· Stay abreast of changes within the industry to educate staff on all major changes and/or changes to policy.

· Assist in the performance of the facility providing innovative ways to increase revenue.

· Apply problem solving and conflict resolution skills.

· Other Duties as Required

Knowledge of:

· Adult, Child, and Adolescent development/needs/behavior

· SCDHHS CLTC Services, Phoenix, SC Medicaid and DDSN

· Previous experience in office management or other related fields

· Ability to prioritize and multitask

· Excellent written and verbal communication skills

· Strong attention to detail

· Strong organizational skills

· Office duties, policies, procedures, and protocol

Minimum Qualifications:

· 2 years’ similar administrative office role

· Strong attention to detail

· Proficient in Microsoft Office, Outlook, and Excel.

Job Type: Full-time

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overnight shift
• Weekends as needed

Application Question(s):

• How many years of SCDHHS CLTC experience do you have? What portals did you use for operations and what functions did you execute using the portal?

Experience:

• Home Care Office Management: 2 years (Required)

Work Location: In person