Reports to: Program Officer,
Senior Program Officer
Date Approved:
Department: Adult Services/Child and Family
Services
Cost Center:
Job Code: ASSTPO Job Grade: 24
Titles
Reporting Into:
Director, Program Coordinator,
Assistant Program Coordinator
FLSA Exemption - Check Only One:
X Exempt
Non-Exempt
Work Location: 233 Main ST New Britain, CT EEO Category: EOM
Summary:
Ensures the quality, continuity, regulatory compliance and fiscal accountability of service
delivery in the Adult and/or Child divisions by providing clinical oversight, leadership and
direction to the agency’s programs. Develops, implements, and participates in strategic
planning to ensure system integration between inpatient, outpatient and community support
services.
Essential Responsibilities and Target Outcomes:
Provides clinical oversight and consultation to programs within the division and works with
other managers to ensure integration of services across divisions in order to facilitate quality
client outcomes in a fiscally responsible manner. Is on call and available for program and/or
staff crisis, as appropriate.
Works directly with Vice President, in developing goals and objectives, budgets, revenue
targets, clinical programming and managing expenses for program areas under their
supervision.
Remains abreast of and ensures compliance with the requirements/regulations of funders,
reviewers, licensors and accreditation bodies and 3rd party payers; develops positive
relationships with representatives from these entities.
Develops, implements and maintains policies, procedures and protocol for high quality
client care.
Recruits, orients, trains and supervises program directors and staff. Identifies ongoing staff
training needs and conducts staff performance appraisals.
Ensures proper documentation of critical incidents and investigates and reports incidents to
appropriate state and/or federal agencies, as needed.
Participates in Quality Improvement initiatives by working with the Performance
Improvement Department, and Vice Presidents on setting performance improvement goals
and strategies and adjusting strategies based on outcomes.
Chairs and/or participates in agency, system, regional and statewide committees as assigned
related to client care, funding issues and system development.
Maintains collaborative relationships with key stakeholders, non profit and public
service/government agencies to promote new and existing initiatives and programs.
Community Mental Health Affiliates - Job Description
Job Description: Assistant Vice President Community Effective: July 2022
Develops and nurtures relationships with elected/public officials and key community
stakeholders.
Other duties as assigned.
Vice President – for overall budget management, quality assurance and compliance.
Various agency staff for program integration, quality assurance, planning and fiscal
management; state funders, state and private hospitals and collaborating agencies.
Critical Work Relationships:
Within the agency – finance, quality assurance, strategic planning and grant writing; chief
program officer, senior leadership of program areas.
Outside of the agency – state funders, court system/probation, state and private hospitals
Minimum Requirements:
Education: Master’s Degree in behavioral health (psychology, social work, counseling,
marriage and family therapy, alcohol and drug counseling).
Credentials and
Licenses:
CT Licensure in behavioral health discipline (LCSW, LADC, LMFT, LPC, PhD,
PsyD) or license eligible obtaining CT license within 2 years of hire.; CT
Driver’s License.
Experience: Five (5) years of experience in behavioral health field inclusive of a minimum
of two (2) years of behavioral health management experience within an adult
mental health service agency setting. Experience working in an inner city
and/or multi-service agency preferred. At least two (2) years of clinical
experience with adults and/or children with severe and prolonged mental
illness; two (2) years of demonstrated competency in clinical supervision.
Demonstrates intermediate to advanced experience with Microsoft Office
products including Word, Outlook, Excel and PowerPoint. Experience in or
the ability and willingness to learn how to use an Electronic Medical Record
(EMR) system including appointment scheduling, authorization tracking,
assessments, treatment plans, progress notes, and discharge summaries.
Competencies:
Behavioral Skill Sets
Ability to apply knowledge of the Health Insurance Portability and
Accountability Act Privacy and Security regulations and provisions
(HIPAA).
Organizational ability to balance priorities according to workload
constraints and conflicting time lines.
Ability to maintain composure under pressure.
Ability to plan both in the long and the short-term considering the goals,
challenges and changes that exist in the organization. This will include
projected decision-making on deployment of staff and resources.
Demonstrated basic knowledge and training in Life Safety, Environment of
Care and Quality Assurance.
Demonstrated clinical competencies in providing bio-psychosocial
assessment, treatment planning and individual, group and couples
therapy and crisis intervention to clients ages 18-64 with psychotic, mood
personality, adjustment, substance abuse or co-occurring substance abuse
and mental health disorders.
Community Mental Health Affiliates - Job Description
Job Description: Assistant Vice President Community Effective: July 2022
Demonstrated ability to effectively provide administrative staff
supervision to maximize staff performance and productivity.
Knowledge and ability to establish appropriate courses of action for self
and subordinates to accomplish goals within realistic target dates.
Demonstrated interpersonal/communication competency.
Demonstrated ability to ensure the security and confidentiality of client
information and records in a manner consistent with professional and
agency codes of ethics.
Demonstrated awareness/sensitivity to all types of issues related to client
diversity, including cultural, ethnic, language, gender, sexual orientation,
gender preference, physical handicap and spiritual diversity.
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