Voice Communications Analyst jobs in Surprise, AZ

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

U
Public Affairs Specialist (Communications Analyst)
  • U.S. Department of the Treasury
  • Phoenix, AZ FULL_TIME
  • Duties

    WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I) DIVISION?

    A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

    Vacancies Will Be Filled In The Following Specialty Areas

    • Program and Business Solutions, C&L.

    The following are the duties of this position at the full working level.

    • Assesses the need and desirability of public dissemination of information on IRS activities, consistent with broad National C&L policies and programs. Identifies the public interest and potential effect of Service actions and determines other possible alternatives.
    • Advises managers, National C&L staff, and other directors on the probable internal and external reactions to planned Service actions. Detects, analyzes, tracks and recommends alternatives to promote maximum support for program goals.
    • Develops professional internal, and in coordination with National C&L, external communication messages, speeches, news releases, feature articles, and other material for dissemination and use for the division and top management officials.
    • Participates in annual program planning and developing internal communications. Provides and contributes to mechanisms for communication of timely and accurate information to all employees (i.e., newsletters, intranet, etc.).
    • Issues guidelines and procedures to managers and employees throughout the Operating Division on C&L activities. Coordinates with National C&L to ensure consistency in organizational programs.

    This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

    Help

    Requirements

    Conditions of Employment

    Standard Position Descriptions (spd)

    PD93408

    Visit the IRS SPD Library to access the position descriptions.

    • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
    • Obtain and use a Government-issued charge card for business-related travel.

    Qualifications

    Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    You must meet the following requirements by the closing date of this announcement:

    SPECIALIZED EXPERIENCE: GS-12

    You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience with communication principles and skill in making oral presentations and conducting meetings to obtain customer input on program issues, and develop mutually agreed upon resolutions; Applying a variety of approaches to communication programs and of developing effective messaging; Experience with problem-solving techniques and ability to make decisions; Analyzing and developing recommendations from a wide array of conflicting and divergent information to assist program officials in achieving the information objectives of their programs.

    AND

    MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.

    AND

    TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

    For more information on qualifications please refer to OPM's Qualifications Standards.

    Education

    A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

    A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

    FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

    Additional information

    • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
    • The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
    • This is a bargaining unit position.
    • Tour of Duty: Monday-Friday, 8:00 a.m. to 4:30 p.m.
    • Alternative work schedule, staggered work hours or telework may be available.
    • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
    • Relocation expenses - No.

    Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

    Read more
  • Just Posted

U
Public Affairs Specialist (Communications Analyst)
  • U.S. Department of the Treasury
  • Glendale, AZ FULL_TIME
  • DutiesWHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies Will Be Filled In...
  • 1 Day Ago

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Lead Communications Technician
  • IES Communications
  • Goodyear, AZ FULL_TIME
  • Job DescriptionJob Summary: The Lead Communications Technician will act as the on-site coordinator and crew supervisor for voice and data installation projects. The Lead Comm Tech’s task will be to en...
  • 4 Days Ago

J
Controller
  • Jewish Voice Ministries International
  • Phoenix, AZ FULL_TIME
  • We are seeking a highly motivated and experienced Controller to join our team. As a Controller, you will oversee and direct general accounting activities for JVMI and affiliated entities, ensuring fin...
  • 2 Days Ago

I
Low Voltage Communications Technician- General Labor
  • IES Communications
  • Goodyear, AZ FULL_TIME
  • Job Summary:The Communications Technician I must learn and possess the skills required to function as a contributing member of a technical team. Typically, the Technician I possess no experience to on...
  • 21 Days Ago

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Technician II - Communications Low Voltage Tech
  • IES Communications
  • Phoenix, AZ FULL_TIME
  • Job Summary: The Communications Technician II must be able to perform the technical responsibilities of a Cable Installer and function as a lead member of a technical team. The Fiber Network Technicia...
  • 14 Days Ago

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0 Voice Communications Analyst jobs found in Surprise, AZ area

I
Rebate Process Analyst
  • INTEL
  • Phoenix, AZ
  • Job Description The SMG Price Process and Compliance team defines the standardized processes, policies, and system busin...
  • 5/24/2024 12:00:00 AM

M
Ops & Tech Analyst
  • MUFG Bank, Ltd.
  • Tempe, AZ
  • Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (M...
  • 5/24/2024 12:00:00 AM

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POTS Voice Analyst, Remote
  • Vaco
  • Phoenix, AZ
  • We are seeking a Voice Analyst to join our 24/7/365 Network Operations Center. This Voice Analyst is responsible for pro...
  • 5/23/2024 12:00:00 AM

A
Business Analyst ( Remote ) ( Pharmacy )
  • AssistRx
  • Phoenix, AZ
  • The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as ...
  • 5/23/2024 12:00:00 AM

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Senior Business Intelligence Analyst
  • Iridium Satellite
  • Tempe, AZ
  • Senior Business Intelligence Analyst Job Locations US-VA-McLean | US-AZ-Tempe Job ID 2024-3520 Category Information Tech...
  • 5/23/2024 12:00:00 AM

A
Project Manager - Healthcare- Remote
  • AssistRx
  • Phoenix, AZ
  • The Project Manager will be a member of the PMO Team, reporting to the Director of Program Management. The PMO Team lead...
  • 5/23/2024 12:00:00 AM

F
Data Analyst
  • Frequence, Inc.
  • Phoenix, AZ
  • About Frequence Frequence is an ad tech platform for media companies that connects all aspects of digital advertising-sa...
  • 5/21/2024 12:00:00 AM

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Business Analyst
  • Arizona State University
  • Tempe, AZ
  • Job Description As the most innovative university for 8 years running and one of the country's largest, most inclusive p...
  • 5/21/2024 12:00:00 AM

Surprise is a city in Maricopa County, in the U.S. state of Arizona. The population was 30,848 at the 2000 census; however, rapid expansion has boosted the city's population to 117,517 at the 2010 census, an increase of 281%. As such, it is the second-fastest-expanding municipality in the greater Phoenix metropolitan area (after Gilbert) and, between 1990 and 2000, it was the sixth-fastest-expanding place among all cities and towns in Arizona. Census estimates in 2017 continue this accelerated growth pattern, with the population now estimated at 134,085. The city has a 10,562-square-foot (981....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$61,987 to $79,963
Surprise, Arizona area prices
were up 2.2% from a year ago

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