Warranty Analyst jobs in Florence, SC

Description

Founded in 2008 DMA Industries, LLC (DMA) has quickly grown to become a trusted supplier to the North American Automotive Parts Aftermarket. DMA has a dynamic, performance-driven work culture that embodies the entrepreneurial spirit. teamwork, collaboration, and an unwavering standard of ethics. 

Position Overview:

The Warranty and Validation Technician is responsible for assisting in the development of new products, qualifying product samples, investigating problem parts, and maintaining drawings and development records. The position is physically located in the Product Development Laboratory. The position works with the factory partners to maintain new and existing parts documentation and specifications. In addition, the product engineer assists in maintaining the product sample inventory. Finally, the Warranty and Validation Technician is responsible for overseeing inspections of incoming parts, warranty returns, and newly developed parts. This team member will record and analyze inspection data, clearly communicate issues to the engineering team, and assist in the disposition of defective materials. This position oversees and manages an Assistant Warranty and Validation Technician. 

Responsibilities:

· Provide engineering testing and evaluation services to DMA Industries for all product types

· Review and evaluate test data and results to approved product drawings and specifications

· Investigate product failures to determine and document the root cause

· Develop test methods, operate, and maintain testing equipment; including 3D scanning. Maintain process for calibration of Laboratory equipment.

· Provide leadership and guidance to the Assistant Warranty and Validation Technician. 

· Perform metrology and performance testing of returned products and prototypes

· Communicate with factory engineering teams as necessary to investigate product issues

· Review and validate test data from factory partners

· Perform incoming product sample evaluation to approved drawings and specifications.

· Assist in the evaluation and approval of prototype product samples and test builds.

· Confer with the product development team to prepare, document, and implement design modifications and manage changes. Make sure the factory partners properly issue design revisions for any changes.

· Maintain the DMA documentation requirements for PPAP and review accompanying documentation. Analyze test data and reports to determine if design meets functional, reliability and quality requirements.

Requirements

Qualifications:

• Minimum      0-2 years’ experience with a technical degree (BS) in Mechanical      Engineering or equivalent experience.
• Working      knowledge of AutoCAD, Solid works or other CAD software
• Knowledge      of Microsoft Office Suite including Excel and Access
• Knowledge      of APQP, PPAP processes
• Understanding      metrology and testing processes related to DMA product types
• Experience      working in a cross-functional team
• Basic      knowledge of automotive mechanical and electrical systems
• Multi      tasking ability  and capable to work      under deadlines and time constraints

Language Skills: Ability to read and write in English. Ability to effectively articulate and present information and respond to questions from Management in a professional manner.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations within ADA guidelines that do not cause Company excessive expenditure(s) may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to have manual dexterity and written, verbal & auditory skills. The employee is regularly required to stand, walk and sit during the workday. The employee is occasionally required to lift and/or move up to 50 pounds. Any additional weight to be lifted should only be accomplished with assistance. Specific vision abilities required by this job are close vision and distance vision. The employee is expected to handle occasional high stress projects/situations as needed due to work to be accomplished, deadlines to meet, etc. Employee must be able to accommodate the requirement of public transportation of any type, in role, to get to/from employment/other offices in a timely manner, as scheduled. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the daily work environment is usually moderate and could possibly change during the business day.