Warranty Manager jobs in Durham, NC

Warranty Manager oversees the warranty process. Provides oversight to warranty technicians and the processing of warranty claims. Being a Warranty Manager may require a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Warranty Manager works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Warranty Manager typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Service + Warranty Manager
  • Majestic Kitchen & Bath Creations
  • Youngsville, NC FULL_TIME
  • SUMMARY
    The Service Warranty Manager (SWM) will oversee day-to-day service operations including scheduling and distribution of work for service team members, technicians, and field team.
    The SWM will hire, train, motivate, coach, monitor and evaluate the performance of all service team members.
    ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Direct communication with Builder’s/Customers for warranty and service items
    • Communicate Daily with builder’s/customers to coordinate
    • Research/basic construction and countertop, glass, and cultured marble knowledge helpful to help determine cause and mitigate future occurrences (if applicable)
    • Any research collected to be distributed to teams internally to help resolve recurring issues
    • Lead and supervise a team of central service and warranty roles
    • Knowledge/-to check builder warranty/service portals (if needed)
    • Schedule services/punch/closing list/warranty list – accordingly daily.
    • Manage schedule of own local resources accordingly and subcontract employees
    • Ensure personnel are adequately trained and effectively using the appropriate systems as required
    • Maintain a professional and highly collaborative working relationship with Production, Sales, and Administration department staff
    EXPERIENCE REQUIRED
    • Must have good interpersonal skills to manage the performance of personnel assigned and to foster good work habits.
    • Have leadership experience.
    • This position requires a conscientious individual who can concentrate on detail while focusing himself/herself and the team on the appropriate tasks at hand.
    • Must be able to coordinate the efforts of all personnel.
    • Must be able to objectively evaluate others' performance and hold them accountable in a constructive manner.
    SUCCESSFUL CANDIDATE MUST BE/HAVE
    • Driven to succeed. A sense of urgency to make things happen and achieve desired outcomes and goals. A hands-on, roll-up-the-sleeves Extreme Ownership approach to running installation operations.
    • Ability to translate complex situations into information that will support the business's services, profitability, and growth. Detailed oriented and organized to assess ambiguous situations and chart a prudent course.
    • Ability to persuade others to achieve excellence and foster openness, teamwork, and ownership environment. Ability to drive decisions and actions in a highly collaborative culture, ensuring what is best for the business. A team player that works with our internal departments and supply chain partners.
    • Uncompromising personal integrity as well as a high level of respect for all individuals.
    • Well-developed business and operational sense, including understanding relationships with clients and potential clients at all organizational levels to drive revenue and enhance relationship as the most professional trade partner.
    CORE VALUES /ESSENTIAL QUALITIES
    This position must understand, enforce, and emulate our core values at all times.
    TEAM - We wear our jerseys with pride and embrace our differences. We learn from and value each other as we seek success.
    OWNERSHIP - We think and act on behalf of the entire company, beyond just your team or role. We never say, "it's not my job."
    GROWTH - Creates opportunities for our team and company. Simple is smart, and scale is utmost in our decisions.
    PARTNERSHIP - We build lasting partnerships with our clients, suppliers, trade partners, and addresses.
    REPUTATION – Our work is our signature, and our signature is everything. We actively listen and adapt as we strive to lead.
    OPTIMIZE - We understand our responsibility to be efficient. We seek to eliminate waste, embed sustainability, and optimize our processes.
  • 11 Days Ago

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Warranty and OEM Support Manager
  • Clever Devices Ltd.
  • Apex, NC FULL_TIME
  • As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the q...
  • 1 Month Ago

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Warranty Administrator (FT)
  • Mercedes-Benz of Cary
  • Apex, NC FULL_TIME
  • Mercedes-Benz of Cary has the exciting opportunity to expand its team with the addition of a Warranty Administrator! We are seeking a friendly and motivated individual to fill this position immediatel...
  • 15 Days Ago

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Manager - IT Business Relationship Manager
  • IT Business Relationship Manager - the Association Careers
  • Durham, NC FULL_TIME
  • About the Role: The IT BRM will liaise between IT and the business to help understand their technology needs. You will work with a department, developing deep institutional knowledge and helping map r...
  • Just Posted

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Channel Strategy & Programs Team - Americas Channel Program Manager
  • Americas Channel Program Manager - Itron Careers
  • Raleigh, NC FULL_TIME
  • The Itron Americas Channel team drives growth in the indirect channel route to market and ultimately helps grow Itron’s share and presence in developing territories, public power and water and gas mun...
  • 7 Days Ago

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Manager
  • STIR Raleigh
  • Raleigh, NC FULL_TIME
  • Hiring a Manager at STIR ! What you'll do as a STIR Restaurant Manager Oversight and execution of daily operations - Leading each shift with open eyes and ears Assist the General Manager with the succ...
  • 23 Days Ago

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0 Warranty Manager jobs found in Durham, NC area

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Service Advisor Automotive
  • Sport Durst Automotive Group
  • Durham, NC
  • Job Description Job Description Service Advisors Needed - Start the Rewarding Career You've Been Looking For and Apply T...
  • 4/29/2024 12:00:00 AM

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Service Advisor Automotive
  • Sport Durst Automotive Group
  • Raleigh, NC
  • Job Description Job Description Service Advisors Needed - Start the Rewarding Career You've Been Looking For and Apply T...
  • 4/29/2024 12:00:00 AM

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Service Advisor - Henderson
  • Quality Equipment, LLC
  • Henderson, NC
  • Job Description Job Description We are a John Deere dealer with 36 locations serving a diverse group of agricultural, co...
  • 4/29/2024 12:00:00 AM

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Pharmaceutical Call Center Quality Lead
  • Syneos Health
  • Raleigh, NC
  • Updated: April 23, 2024Location: Raleigh, NC, United StatesJob ID: 4154DescriptionYoure a proactive problem-solver and h...
  • 4/28/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Wake Forest, NC
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 4/28/2024 12:00:00 AM

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Senior Customer Service Representative
  • Advanced Personnel Resources, Inc.
  • Burlington, NC
  • Advanced Personnel Resources is recruiting customer service professionals for a new position located in Burlington, NC. ...
  • 4/28/2024 12:00:00 AM

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Service Advisor - Roxboro
  • Quality Equipment, LLC
  • Roxboro, NC
  • Job Description Job Description We are a John Deere dealer with 36 locations serving a diverse group of agricultural, co...
  • 4/27/2024 12:00:00 AM

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Service Advisor - Henderson
  • Quality Equipment, LLC
  • Henderson, NC
  • Job Description Job Description We are a John Deere dealer with 36 locations serving a diverse group of agricultural, co...
  • 4/25/2024 12:00:00 AM

Durham is a city in and the county seat of Durham County in the U.S. state of North Carolina. The U.S. Census Bureau estimated the city's population to be 251,893 as of July 1, 2014, making it the 4th-most populous city in North Carolina, and the 78th-most populous city in the United States. Durham is the core of the four-county Durham-Chapel Hill Metropolitan Area, which has a population of 542,710 as of U.S. Census 2014 Population Estimates. The US Office of Management and Budget also includes Durham as a part of the Raleigh-Durham-Chapel Hill Combined Statistical Area, which has a populatio...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Warranty Manager jobs
$72,580 to $106,355
Durham, North Carolina area prices
were up 1.5% from a year ago

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A warranty manager has to be a chameleon who adapts to changing circumstances and speaks the language of both internal and external customers.
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To qualify for inclusion in the Warranty Management category, a product must.
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Warranty Manager in Clearwater, FL
Easily define warranty or return time periods, give it a price, and update/save your product.
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