Web Customer Support Specialist jobs in Spartanburg, SC

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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S412 - IT Customer Support Specialist III - Sptbg
  • State of South Carolina
  • Spartanburg, SC FULL_TIME
  • With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina. 

     

    This position is located at the Department of Mental Health, Spartanburg Office, 250 Dewey Avenue, Spartanburg, SC 29303



    Under limited supervision, provide technical assistance, consultation, and training on DMH approved hardware and software to various levels of staff throughout the Spartanburg Area Mental Health Center as well as the Union and Cherokee offices.

    Responsibilities of the IT Customer Support Specialist III include but are not limited to:

    • Perform Desktop Support for areas within the Spartanburg Area Mental Health Center and its satellite offices in Union & Cherokee County.
    • Participates in system configuration and equipment installation.
    • Assists in the administration of various communication systems and equipment.
    • Maintain documentation for system changes and end user training.
    • Performs other duties as assigned. 


    State Minimum Requirements:  A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing of information in a data processing environment or related systems.  An associate degree or a bachelor's degree in a related field may be substituted for the required work experience.

    Agency Minimum Requirements: A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing of information in a data processing environment or related systems.  An associate degree or a bachelor's degree in a related field may be substituted for the required work experience.


    Note: If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position.


    Experience with resolving technical issues relating to computer hardware or software devices.






     

    Bilingual abilities in English and Spanish (or another language) are a plus.


    The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex – including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability. 

     

    South Carolina is making our Veterans a priority for employment in state agencies and institutions.

     

    Supplemental questions are considered part of your official application.  Any representation will result in your disqualification from employment.  Please complete the state application to include all current and previous work history and education.  Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion not reviewed to determine if an applicant has met the qualifications got the position.

     

    The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

    *Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

    *15 days Annual (Vacation) leave per year

    *15 days Sick Leave per year

    *13 Paid Holidays

    *State Retirement Plan and optional Deferred Compensation Programs

  • 2 Days Ago

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S412 - IT Customer Support Specialist III - Sptbg
  • SOUTH CAROLINA DEPARTMENT OF MENTAL HEALTH
  • Spartanburg, SC FULL_TIME
  • Job Responsibilities With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families t...
  • 2 Days Ago

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Account Manager-Customer Support
  • PioneerRx Pharmacy Software
  • Spartanburg, SC FULL_TIME
  • Account Manager Job Summary The Account Manager serves as the Company’s first point of contact for incoming customer calls regarding the Company’s products, equipment and services. Positive interactio...
  • 7 Days Ago

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Marketing & Administrative Support Specialist
  • Bachner Electro USA, Inc.
  • Duncan, SC FULL_TIME
  • DescriptionMarketing & Administrative Support SpecialistBachner Electro USA is looking for a Marketing & Administrative Support Specialist to join our growing team! Since 1920, we have been at the for...
  • 6 Days Ago

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IT Helpdesk Support Specialist
  • Adapt Health LLC
  • Laurens, SC FULL_TIME
  • DescriptionThe IT Helpdesk Support Specialist will form part of AdaptHealth’s Network Operations Center. This role is primarilyresponsible for triaging and reacting to service interruption alerts that...
  • 14 Days Ago

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IT Support Specialist
  • Morris Business Solutions
  • Duncan, SC FULL_TIME
  • IT Support Specialist - Fast Track Your IT Skills with Us! Are you ready to launch your IT career and dive into a fast-paced world of problem-solving? Morris Business Solutions is searching for a pass...
  • 19 Days Ago

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0 Web Customer Support Specialist jobs found in Spartanburg, SC area

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Client Service Associate
  • Jackson Hewitt
  • Boiling Springs, SC
  • Jackson Hewitt - JobID: 100-149366956 [Customer Service Representative] As a Client Service Associate at Jackson Hewitt,...
  • 12/11/2024 12:00:00 AM

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Client Service Associate
  • Jackson Hewitt
  • Duncan, SC
  • Jackson Hewitt - JobID: 100-146017785 [Customer Service Representative] As a Client Service Associate at Jackson Hewitt,...
  • 12/11/2024 12:00:00 AM

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Client Service Associate
  • Jackson Hewitt
  • Woodruff, SC
  • Jackson Hewitt - JobID: 100-146018119 [Customer Service Representative] As a Client Service Associate at Jackson Hewitt,...
  • 12/11/2024 12:00:00 AM

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Client Service Associate
  • Jackson Hewitt
  • Laurens, SC
  • Jackson Hewitt - JobID: 100-146018995 [Customer Service Representative] As a Client Service Associate at Jackson Hewitt,...
  • 12/11/2024 12:00:00 AM

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Client Service Associate
  • Jackson Hewitt
  • Union, SC
  • Jackson Hewitt - JobID: 100-146018267 [Customer Service Representative] As a Client Service Associate at Jackson Hewitt,...
  • 12/11/2024 12:00:00 AM

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Client Service Associate
  • Jackson Hewitt
  • Easley, SC
  • Jackson Hewitt - JobID: 100-149304449 [Customer Service Representative] As a Client Service Associate at Jackson Hewitt,...
  • 12/11/2024 12:00:00 AM

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FT Client Services Associate - Work From Home
  • Rubicon Technologies
  • Greer, SC
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $21 per hour / Fully paid medical benefits / 401k match / PTO / L...
  • 12/11/2024 12:00:00 AM

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Deli Core Customer Service Rep (244)
  • The Spinx Company
  • Spartanburg, SC
  • Description The role of a Deli Core Customer Service Rep at The Spinx Company requires the employee to work effectively ...
  • 12/11/2024 12:00:00 AM

Spartanburg is the most populous city in and the seat of Spartanburg County, South Carolina, United States, and the 12th-largest city by population in the state. The city of Spartanburg has a municipal population of 37,013, and Spartanburg County has an urban population of 180,786 as of the 2010 census. The Spartanburg Metropolitan Statistical Area, including Spartanburg and Union counties, had a population of 317,057 as of the 2010-2014 American Community Survey 5-Year Estimates. Spartanburg is the second-largest city in the greater Greenville–Spartanburg–Anderson Combined Statistical Area, w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$50,321 to $70,736
Spartanburg, South Carolina area prices
were up 1.5% from a year ago

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