Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.
This position is located at the Department of Mental Health, Spartanburg Office, 250 Dewey Avenue, Spartanburg, SC 29303
Responsibilities of the IT Customer Support Specialist III include but are not limited to:
Note: If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position.
Bilingual abilities in English and Spanish (or another language) are a plus.
The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex – including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Supplemental questions are considered part of your official application. Any representation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion not reviewed to determine if an applicant has met the qualifications got the position.
The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:
*Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
*15 days Annual (Vacation) leave per year
*15 days Sick Leave per year
*13 Paid Holidays
*State Retirement Plan and optional Deferred Compensation Programs
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0 Web Customer Support Specialist jobs found in Spartanburg, SC area